Why Skrill not reply or verify documents

Hey newbie911,

Unfortunately when accounts are frozen for investigation then affiliates like us have absolutely no powers whatsoever. This is a matter for you and Skrill to sort through.

Generally, they will unlock your account once you have satisfied their verification process so I would suggest that you fulfill all their verification requirements. Phoning them is also the quickest way to reach a resolution. I've seen you've made another post regarding the same topic and you've stated that your spoken English is not perfect. Maybe they can speak your language?

Worth a try in my opinion.

Best regards and stay patient,
Gary.

Try contact them through phone instead they are usually very helpful.
Skrill support is very slow answering emails even their Vip support imo.

My Skrill account is not frozen but with initial transaction limit I can never make enough transactions to be accepted as Skrill VIP client.

That's why I've sent them documents right away after opening an account for them to increase my limit so I can use Skrill for all my gaming transactions and qualify for a VIP account but it's been almost a month and no reply from them.

They could simply stop accepting new clients if they don't want to verify our documents so we can upgrade accounts to VIP status.

I wrote an email to their VIP support asking them this same question but all I got was another auto reply with ticket number to which also over 2 weeks now and no reply.

All this time my account is fully functional but with initial opening transaction limit for which I have no use.

It's like a car seller selling you a car with no tires.

I am waiting from 2014.01.02, no replay:( Brand image collapses in my eyes. i will try to use it less, not deposit big (for me) money

Just call them guys.

It's free of charge.

Regards,

Skod