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HM2 mark hand hotkeys

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Hello,

I use the hotkeys for marking hands during games, (F8 and F9 mostly), and it works ok, it marks them all. Then after i close HM2 and restart it, it only shows 10 marked hands (this happened twice already, from 40 marked hands+ to exactly 10 )

What's the reason?


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5 replies
netsrak
Joined: 11.03.2006

Is it the same if you don't use the hotkey but the standard marking functionality?


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_Anonymous_ Topic starter
_Anonymous_

Originally posted by netsrak
Is it the same if you don't use the hotkey but the standard marking functionality?

No, if i mark them normally (without the hotkeys), they all remain after reboot.


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netsrak
Joined: 11.03.2006

I see an open bug for this in our system (HM-8042) but it seems to be not reproducable and affects only a small part of users until now.
Please send us a mail with link to this thread and a log file where you reproduced the problem ( http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support%3F )
so we can add you to the bug and hopefully find a solution.
Send it to hm2support@holdemmanager.com


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biogas
Joined: 22.07.2010

I also have this bug, very annoying. Posted this earlier here, hope to get a fix.


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netsrak
Joined: 11.03.2006

Please contact support too, the more people report this the higher the priority of a possible fix will be. :)


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