Different deposit/withdrawal conversion rates

If you don't have any padding in your exchange rates, you become an unwitting exploited gambler in currency markets

Maybe so, but
1. Surely that effect is minimal to a company as large as Pokerstars who exchanges, probably similar amounts of, money both ways every single day
2. The percentage - 5% is a lot, debit and credit card companies *only* charge 2.5%
3. This is probably the worst, they don't even mention this charge!!!!!

1. Money goes "both ways" lol lol lol.
2. yeah sucks
3. " "

yeah fair point on number 1 hahaha

Hi ,

Best way to avoid this kind of exchanges rates is to have a pokerstars account in same currency as the account you withdrawl to and deposit from, at stars its possible have accounts in USD, EURO, CAD, GBP if you want,, to add a currency to your account go to cashier and click the + button over the account balance,, just remember to deposit and withdrawl to/from your GBP account everytime and you will save some money.

Regards/Rompas

Originally posted by rompas
Best way to avoid this kind of exchanges rates is to have a pokerstars account in same currency as the account you withdrawl to and deposit from

Good point, something the pokerstars customer service have not mentioned to me once.

I set GBP to be my preferred currency and then all deposits and withdrawals are in GBP now, awesome!!! Rompas 1 - 0 Pokerstars customer support

I'll still have to convert it to play in USD but should save the conversion fee, thanks

On the third email from pokerstars support I finally got the amount they charge - 2.5% per transaction and even then they say "where and only when deemed necessary on a variety of currencies added to the mid-market exchange rate provided by XE" so looks like some currency conversions have charges and some don't, or they just say that and then charge all conversions......

Up to that point they said "we have monitored foreign exchange closely and applied a small margin where and only when deemed necessary on a variety of currencies"
and "PokerStars will add a special margin to the mid-market exchange rate provided by XE (Source XE"

Originally posted by slippyjim

Originally posted by rompas
Best way to avoid this kind of exchanges rates is to have a pokerstars account in same currency as the account you withdrawl to and deposit from

Good point, something the pokerstars customer service have not mentioned to me once.

I set GBP to be my preferred currency and then all deposits and withdrawals are in GBP now, awesome!!! Rompas 1 - 0 Pokerstars customer support

I'll still have to convert it to play in USD but should save the conversion fee, thanks

Happy to help you,