hi.
I have to say this.....for YEARS I had a pokerstars account and deposited money for YEARS and now they all of the sudden decide to close my account because they have fulltilt and there a lot of years ago I got banned because some idiot who was scamming me and some other friend , both of our accounts were banned and that idiots because of whom we got banned was aslo banned , then black Friday happened and fulltitl was gone , pokerstars buys full tilt and lets me play there again, now after few years out of sole nothing they decide to ban my tilt account - fine I don't care haven't played there a long time ,I even had pokeraccount screen name chaged for security purposes so this shit wont happen ever again, don't care about tilt whatsoever, yesterday I wanted to play poker and I loggin into pokerstars and they freeze my account when I log in I sent mail and they just simply close my account without anything, don't provide proof how I breeched rrules of TOS to even be locked, I had pokerstars a lot years before fulltitl and a lot before when they bought full tilt, and last year I got my accunt reopened after responsible gaming time passed and I also specified then for the full tilt the guy contacted them and they said I am allowed to play , and after a lot of deposits and 2 years they just bann me, looks like someone forgot what they said,....in the meanwhile they were accepting my deposits with no hassle, not once they have said I have done anything to get locked out, they simply and silently were taking my money and now they just ban me like it is nothing, I would like to hear some opinions about this, I would like to get refunded all my deposits from all the years because I have done nothing wrong nor breeched any rules they have written in TOS, and it is completely their fault they allowed me to play take my deposits and after few years they just ban me out of the blue. I have all the emails and proof of that they have unlocked me fully on both sites and now they just steal, I think they are breeching their own rules with this . To whom can I turn to, any advice?
Thanks,
Much appreciated for all the replies
Do I even have a chance to get refunded, as they were the ones that allowed me to play