Anybody else has this problem? It happens 1 or 2 times a day or so. It freezes Pokerstars too, so I can't play until the program quits.
There is some sort of list to walk through when it crashes, but I don't want to go through a 10 step proces, I just want the damn thing to work like it should.
Maybe somebody had the same problem and found a solution?
What do you expect with such a generic problem description?
You can probably start with a database maintenance
http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29#maintenance
but if that doesn't help you should go through the steps or send us the log files via Support on our homepage.
Hey, sometimes programs can be 'reset' by removing preferences or whatever. I expected that it might be fixed with something simple like that.
And what do you expect me to think about you and your company with an answer like that? Like I am stupid I could ever expect something with a generic description?
Thanks though, I'll try the database maintance.
I just want to report that the database maintenance most likely worked. It would very likely have crashed by now, but it did not.
So if you're having problems with Holdem Manager crashing, you might want to give database maintenance a try.
You should do this maintenance regularly depending on the amount of hands you play. I would recommend doing it once a month for example.
