Hello ,
One week ago i create my account on 888 i made my first deposit with paypal 20$ and i built a nice bankroll.
My account was suspended while a was playing a 5$ tournament with more than 350 players, we were 18 left and i was 4th.
i couldnt log in.
they sent me this email
Verify your account
Dear *****,
This is the Operations Team at 888poker and we are contacting you with regards to your account with username "gazgouz".
Restrictions have been placed on your account until we receive and validate the following documents in order to authenticate your personal details.
A copy of any credit card(s) used to deposit (front & back). Please be sure to cover the middle eight digits of your card number and the three digit code located on the back of the card.
A copy of your ID, Passport or Driver's License.
To upload the requested documents, click on the "Verify Now" button below to the safe cashier and follow the instructions.
Alternatively you can photograph your document(s) and send via MMS to +44 786 003 2111.
Please note that this is a UK number, and any MMS messages will incur a cost as per your network provider.
In the meantime, any withdrawals you have pending may be held in process or returned to your bankroll.
You will be notified when your documents have been received and verified.
Is this a joke ? a suspension during a tournament ?
i've sent them last week many emails, my documents but they keep ignoring me. can someone in this forum help me please ?
