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I can't make a deposit

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Kamnerobot
Joined: 05.01.2011

When i try to make deposit i see a massage " Upon you request, you have excluded yourself ... The exclusion period is in effect from 2016/10/20 to 2017/04/17 ... "
But today is 2017/04/20. What i must do to enable deposit option?


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Kamnerobot
Joined: 05.01.2011

Now it's OK
....
Hello,

Thank you for your email and welcome back to our site!

You must have already received an automatic email regarding the end of your self-exclusion period.

However, in order to avoid any misunderstandings, we would like to remind you that a 6 month self-exclusion does not remove itself automatically upon expiration, as is the case with shorter self-exclusion periods. It was necessary to send us an email, as you did, and request us to remove it manually.


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Lazza61
Joined: 23.03.2011

Originally posted by Kamnerobot

However, in order to avoid any misunderstandings, we would like to remind you that a 6 month self-exclusion does not remove itself automatically upon expiration, as is the case with shorter self-exclusion periods. It was necessary to send us an email, as you did, and request us to remove it manually.

Hey Kamnerobot,

Thanks for posting. That will be handy information for the future.

Cheers :f_drink:

Laz


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