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I did cash out $101 but it never appeared on Netteller

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devilchn
Joined: 17.09.2014

Hi,

I cashed out all my money but it never appeared on my Netteller Account. On my "Referred Friends" page, there still is my friends account with $100 to it but it doesn't appear on the "Payout stats". Also, on the "Payout" page, there is no transaction.

Kind regards,
Daniel


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romuloregb
Joined: 28.07.2010

Im Brazilian , and I had 42$....but "ghost" not have more....wheres my money from tell a friend?


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Lazza61
Joined: 23.03.2011

Hey romuloregb,

Originally posted by romuloregb
Im Brazilian , and I had 42$....but "ghost" not have more....wheres my money from tell a friend?

If you have been inactive for more than 6 months, the money may have been removed. Open a ticket with our customer support team, and they may be able to restore it.

Keep us updated

Laz


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Lazza61
Joined: 23.03.2011

Hey devilchn,

Originally posted by devilchn
Hi,

I cashed out all my money but it never appeared on my Netteller Account. On my "Referred Friends" page, there still is my friends account with $100 to it but it doesn't appear on the "Payout stats". Also, on the "Payout" page, there is no transaction.

Kind regards,
Daniel

I would suggest opening a ticket with our customer support team. They should be able to find out what's gone wrong.

Keep us updated

Laz


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