On April 15 3 payouts were marked as paid: $55, $60 and another for $55. However, I only recieved $115 in my poker account, meaning one $55 has not been paid, even though it's marked so.
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Can I get a reply on this? I wrote a ticket to support - no answer. I'm sure by now someone from PokerStrategy has read this message.
Hi suvalgysiu,
We can't look into your account, so theres nothing we can do here. It's just a case of waiting for a reply ticket from support.
Sorry,
Stiev
It happened again! I just recieved $145 into my Party account, even though 3 were marked as paid:
65 USD PartyPoker 24 Apr 09
50 USD PartyPoker 24 Apr 09
80 USD PartyPoker 24 Apr 09
So the 50 USD was not recieved.
So currently PokerStrategy owes me $50 + $55 = $105.
I also have a pending payout for $200 since April 02.
200 USD PartyPoker 02 Apr 09
What in the world is going on here??!
Hey suvalgysiu,
Please report this to the support as well. Due to the new system I can't really track what happened from here - which is why the support will need to investigate. If there was an error in transfer amounts they will be able to trace it and fix it.
Best regards
SoyCD
Same thing has happened to me.
It says that payout was made to PartyPoker on 25 Mar 09, but I haven't recieved anything 