Hello guys! I just moved from Hungary to Spain, and I cannot download the Pokerstars.eu software to my laptop, only the Pokerstars.es, due to some regulations supposedly. But therefore I can’t log in to my Pokerstars account which I made back in Hungary. Is there any solution to this problem?
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Hi elood,
Have you contacted Pokerstars support about this? I imagine it should be possible to migrate your old account to the .es-client. German players were in a similar situation two years ago when the .eu-client was discontinued there due to new regulations as well. You will most likely have to do some kind of identity check, but support should be able to lay out the necessary steps for you.
Good luck, and keep us posted.