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[Closed] Almost 96h with no answer

4 Posts
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Hello,

I passed the quiz a 10 days ago, I received an e-mail asking for a picture of my documents. I sent it.
Some days latter I received a ticket asking again for my documents, but with a photo of mine. I sent it.

And now, had passed almost four days that i sent the second picure of my documents (this time with my photo) and I received no answer, neither e-mails, neither tickets.

Why this is taking so long?

Thank you very much,

Viviane


3 replies

I sent a document whith my photo already 96 h ago, and i havent got any answer yet.


tcs35
Joined: 31.01.2009

I find it hard to believe you are complaining that you haven't recieved free money


"There are slight delays in transfer at moment.
We are sorry about this. Please be patient.
We cannot tell in advance, however it should
soon be undertaken.

Thanks for your understanding."

a response from support ... so do not panic ... situation will be resolved shortly