i'm facing a discrepancy in winnings for my holdem manager records vs pokerstars actual balance. the difference amounts to $170.
i would like to also state that i have always imported my hand history and solely play on a single pc. checking against the play audit report, no anomalous sessions were uncovered, there are however anomalies in winnings.
i'm currently liasing with pokerstars and hopefully they can fish the problem out. i'm not pointing any fingers, i just want to know what went wrong as i expect that my holdem manager provides me with records that are somewhat accurate.
to the guys who have used holdem manager for their pokerstars, may i know if you guys face this problem? for those who dont keep track, maybe you should start taking note. it is an oversight on my part as i had implicit faith in pokerstars program and hence didn't track. i'm however still inclined to believe that holdem manager is most likely at fault, but what could be the cause? how can pure bookkeeping done by a computer have any faults?
