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[Closed] problem with silver rank

5 Posts
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simoska
Joined: 03.03.2010

Hello guys :)
So after receiving my second 50$ capital i started to grind my way up to silver rank again and now when i have over 200pts i still cant get silver rank;/ it says

Hello simoska!

Lifetime StrategyPoints:
272.7

Points needed for next rank (Gold): 671.1

StrategyPoints until Elephant-License: 727.3

can you guys fix it please? :)


4 replies
Skraggy
Joined: 21.09.2008

I'm pretty sure they gonna tell you to contact support :P


Alan883
Joined: 03.12.2008

Its just take a while to update your status.

Patient guys patient is one of the greatest skills of modern world.


TheBu11d0g
Joined: 25.07.2008

Hello simoska,

It looks like the servers have updated as you are now silver rank.

Whilst generally the points are updated quickly (just a couple of days delay) most of the time, there are sometimes small delays, the most common reasons for these are as follows:

  1. Some form of platform delay in sending the tracked player data (beyond PokerStrategy control);
  2. Newly signed up accounts sometimes take a few days to be totally tracked through;
  3. Around the start and end of calender months, sometimes a few days delay whilst PokerStrategy gather data, update points & calculate status upgrades etc.

These are normal, don't panic, you will not lose any points, they will all still be recorded and will be visable on your home page within a few days (maybe even just hours).

Kind Regards,
-Steve


Alan883
Joined: 03.12.2008

He is silver he is silver!!

This is magic this is magic!:))