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[Closed] elephant doesn't work!

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tofu22
Joined: 18.10.2008

I reinstalled win7 today and now i have a third diffrent machine code for elephant, and can't generate any more licenses, even though i've been useing it only on one computer. How do i use the licenses i already generated. Why does it generate a new machine code every time I reinstall win?

Please help.


3 replies
FaulV16ke
Joined: 15.07.2009

I had the same problem. I wrote a ticket to PS customer support and they sent me a new code in couple of hours.


tofu22
Joined: 18.10.2008

Thank you very much.


MichaelWagner42
Joined: 12.09.2009

Hi,

FaulV16ke is right: Just generate a support ticket and you will receive a new license.

Ciao
Michael


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