Skip to forum
Cashout with active...
 
Notifications
Clear all

[Closed] Cashout with active First Deposit Bonus

4 Posts
3 Users
0 Reactions
2,797 Views

Hello, i have made three deposits which qualified for first deposit bonus. Already cleared 1st one. So, currently i have 2 active first deposits bonuses. As much as i know, i can make a cashout while i have active bonuses (they will be cancelled only if i deposit after cashout). While trying to cash out, got this message:

/

(after clicking "Check My Bonus Status", i get the window which shows my current active bonuses).

I also contacted stars support to make it clear, but it only confussed me.
Here goes their answer:

Hello Ignas,

Thank you for contacting PokerStars.

You can request the cash out to your MoneyBookers account.

If you request a cash out now, the pending installment of the bonus you have
on your account *will not* be affected. You will keep collecting VPPs
towards the release of it.

However as players are allowed to make 3 deposits using the bonus code
"Stars600", the cashout will make you *not* eligible to use the bonus code
on your next deposit and be credited with the 3rd installment of the First
Deposit Bonus.

If you have any comments or questions, do not hesitate to contact us back.

Regards,

Dinia A.
Pokerstars Support Team

So, the question is. If i cashout will i lose my active bonuses or will they remain active until i make another deposit? :)


3 replies

Hi Bigniux,

Your active bonus won't be affected.

However you are still have a bonus offer and if you do a cashout you cannot use the offer one any more.

Best regards,
Hannes


So this means, that i have to finish clearing 2nd part of the bonus and when i'll start clearing 3rd part, i'll be able to cashout without loosing anything? :)


justkyle88
Joined: 07.05.2008

Hey Bigniux,

Exactly. They do this to prevent players withdrawing then depositing their own money they already have in the account. But all sites have this condition.

Regards,

Kyle.


Share: