Hello, It has come to our attention that your Full Tilt Poker account may have been compromised. This could be a result of downloading software from an unknown source such as shared data mining software, torrents, e-books, and poker tools. Quite often these programs contain keylogging viruses that record your keystrokes and steal your login name and password. If you haven't downloaded any software recently, you may have visited a hoax website designed to steal your information. Typically, these websites ask you to enter your personal information in exchange for a gift or prize. We strongly recommend you download and run anti-virus and anti-spyware software to remove any harmful programs from your computer. Once you have done this, please log in to your Full Tilt Poker account and change your password. It is important that you don't change your password until after you have run the anti-virus and anti-spyware programs. To change your Full Tilt Poker account password, please follow these four steps: 1) Log in to your Full Tilt Poker account.2) From the top menu bar, select "Account".3) Select "Change Password".4) Enter your information and select "OK". For your security, we have temporarily suspended the basic functionality of your account, including your ability to play, chat, deposit, transfer, and withdraw. We will restore these functions as soon as we receive email confirmation that you have changed your account password. If you released your payment processor information, please contact your payment processor immediately and inform them of your situation. To keep your Full Tilt Poker account secure, we strongly recommend that you never share your account details online or disclose your password to others. Please remember that no one will ever ask you for your password or account information, not even Full Tilt Poker staff. Please keep your password a secret - just like credit card information or a bank card PIN. Full Tilt Poker representatives do not have access to your password or any security details of your payment processor, (such as your NETELLER Secure ID) and cannot be held responsible if you release this information. For other ways to protect yourself online at Full Tilt Poker, please visit: http://www.fulltiltpoker.com/identityProtection.php If you are contacted about a Full Tilt Poker promotion, please ensure the offer is legitimate before participating. You can confirm all our official promotions on our website at: http://www.fulltiltpoker.com/promotions.php Further to this, we also recomend that you change the password of your email account, registered on your Full Tilt account as a precaution. Thank you for your cooperation, and we look forward to hearing from you soon. Regards, AshleySecurityFull Tilt Poker ----------------------------------------------------------------------Please remember never to give out your password or enteraccount details over the Internet. Full Tilt Poker staff willnever ask you for your password. For your security, alwayskeep this information a secret. Learn, Chat, and Play with the Pros at Full Tilt Poker