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holdem mannager 1 license error

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Ledruide82152
Inscrit : 29.01.2015

Bonjour, j'ai parcouru la plupart des sujets a propos de ce type de problèmes et je n'ai pas trouvé la solution alors j espère l'avoir en postant ....

je joue sur pokerstars depuis des années avec Hem1 et bien sur depuis que mon ordinateur a fait la mise a niveau vers windows 10, je n'arrive plus à valider ma license.
J'ai pourtant tout essayé, l'ouvrir avec le statut administrateur, reset all profiles sur mon compte, desinstaller et reinstaller hem mais rien ne marche!!!
je vais devenir fou, ce n'est pas la 1ere fois que ca déconne mais la je ne sais plus quoi faire....
je précise qu'en mode trial il fonctionne mais la l'essai a expiré.

Merci a vous d'avance


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015

License Failure Details
--------------------------------------------------
3/14/2016 3:24:00 PM
de
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional Edition (PRO etc....)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (PRO)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
License was used to unlock another license or was modified by the server.

Could not validate license "Professional Edition (PROJ)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2016-03-14T15:24:00 / 2016-03-14T16:24:00
Entry Assembly: HoldemManager, Version=1.11.5.8077, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista 64-bit [6.2 Build 9200]
OS Version: 6.2.9200.0
CLR Version: 2.0.50727.8670
Process Bitness: 32-bit
Culture: en-US / fr-FR
Encoding: Europe de l'Ouest (Windows)
IIS Available: True
Machine Code:

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0__b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.8077 / 1.11.5.8077 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 8670 (QFE 050727-8600) for .NET 2.0 (QFE 050727-8600)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

nb8c8ebg *
3.2.2000.0 / 2.0 R 8670 (QFE 050727-8600) for .NET 2.0 (QFE 050727-8600)

System
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 8681 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 8670 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 8670 (QFE 050727-8600) for .NET 2.0 (QFE 050727-8600)
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms.resources\2.0.0.0_fr_b77a5c561934e089\System.Windows.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 8679 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015


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Steinpilz0104
Inscrit : 10.03.2010

Salut Ledruide82152

As-tu encore le mot de passe de ton compte HM?
Réinitialise ta licence dans ce compte et réessaye.


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015

ahh j'attendais la réponse du maitre!
je l'utilisais sur un précédent ordinateur, alors je l'ai allumé et hem fonctionne dessus, il m'a demandé mon adresse mail et le mdp, ce doit être ce que tu viens de me dire Steinpilz.
je vais de suite essayer sur mon ordi principal.
merci a toi pour ta rapidité
question qui n'a rien a voir, c'est du Tinto de verano dans ton verre?


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015

Bon, ca ne marche pas!
quand je demarre hem, il me demande de m'enregistrer, ma clé est pré enregistrée 1 fois sur 2 et il y a 2 emplacements obligatoires a remplir :
- la clé
- le nom, et la j ai tout essayé en rapport avec mon compte et il ne reconnait pas ma license...
j'ai fait a nouveau reset sur mon profile, j'ai bien recu le mail de confirmation comme quoi je peux utiliser hem sur 2 pc mais ca ne fonctionne pas et il ne me demande pas si c'est le pc 1 ou 2....
qu'en penses tu?


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015

je viens de recevoir un email de pokerstars et hem1 interdit!
peut on passer au hem2 sans payer les 99$ comme j'ai deja acheté la version 1?
merci


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015

j'ai essayé de faire l'upgrade (je pense que c'est celle a 60$) et le site me dit
Either this code is not eligible to upgrade to this product or it is invalid. Please try again.
ma license hem1 date de 2010? est ce trop ancien?


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Steinpilz0104
Inscrit : 10.03.2010

Resalut

D'abord

question qui n'a rien a voir, c'est du Tinto de verano dans ton verre?

Non, un bon petit Rioja ;)

Message original de Ledruide82152
j'ai essayé de faire l'upgrade (je pense que c'est celle a 60$) et le site me dit
Either this code is not eligible to upgrade to this product or it is invalid. Please try again.
ma license hem1 date de 2010? est ce trop ancien?

Ta licence est trop ancienne et nous n'avons plus d'actions rabais sur HM2.
Le problème est que HM1 est désuet et ne rempli plus les conditions d'utilisation de PokerStars.

Tu joues à quelles limites? éventuellement une licence low stakes (Limits covered: .25/.$50 No Limit, .50/$1 Limit and up to $22 buy-in tournaments) suffit.


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Ledruide82152 Auteur du sujet
Ledruide82152
Inscrit : 29.01.2015

bon ok, je te remercie pour tes reponses.
Je vais regarder ta video d initiation pour installler hm2 en essai avant de me decider car c'est vrai que sans hud on se sent un peu nu...
Merci Steinpilz


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Steinpilz0104
Inscrit : 10.03.2010

De rien et bonne chance aux tables !!_cool:


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