Dealer error at WSOP Paradise cost Daniel Neilson 10 million chips

A $116,000 dealer error at the final table of the WSOP Paradise Main Event?

The WSOP Paradise was a huge success by any measure, but one player has been left with a bittersweet taste in his mouth. Third-place finisher Daniel Neilson discovered after he bust out that he lost 10 million chips due to a dealer error. 

He lost a big pot to eventual champion Stanislav Zegal where he put Zegal all in for 38 million chips, however, the dealer told him it was 48 million. As a result, he was left with 5.2 million chips rather than 15.2 million chips. 

The on-screen graphics continued to show the amount of chips Neilson should have had, making some of his actions after the error look unusual. You can see the hand itself at the 2:58:04 mark in the video below: 

"No resource once the tournament concluded"

Neilson estimated the error cost him $116,000 in equity. WSOP Executive Director Ty Stewart commented on the alleged mistake to PokerMedia Australia, saying:

“The official position in any tournament is that if action was accepted by all parties there would be no recourse once tournament play has concluded. Any corrective action would need to take place while the player remains in the event. We do not, nor does any operator in the world that I’m aware, retroactively award ICM value or any monetary compensation in such situations.

Speaking to PokerNews, Neilson said:

I understand that when something like this happens not much can be done, but I think being three-handed of the WSOP [Paradise] Main Event they really should have more procedures in place to make sure something like this doesn’t happen. It cost me an enormous opportunity to win a Main Event and bracelet. On top of that, after the hand the stream was showing the incorrect amount of chips I had for future hands, it made my play look horrible, the commentators even commented that my cards must be wrong as they can’t believe I would play like that. I’ve received over 100 messages asking WTF I was doing. I’m hoping they can do something to make the situation right.

What is the right course of action to rectify this? Let us know in the comments: