Hallo. Ich spiel Zeit Monaten bei GGpoker. Habe Deposits gemacht mit Giropay, Sofortüberweisung und Visa.
Seit 10 Tage probiere eine Auszahlung zu machen, aber diesen Methoden fehlt bei Auszahlung. Dann habe mit Support geschrieben und habe das bekommen dass muss ich kleine Deposit mit Muchbetter machen und dann Auszahlung.
1 Woche steht Auszahlung in Proces und Support antwortet nicht mehr.
Wie Lange dauert Processing bei GGpoker und können wir überhaupt Geld ausziehen vom GGpoker?
MfG
Thank you for your message.
Please be aware that Credit Card issuers do not allow credit transactions from gaming sites - therefore you will not be able to successfully withdraw to it.
If you have used another deposit method in the past, please try and withdraw via that method. If you have not deposited via another method before, please deposit the minimum amount using that method and then you will be able to withdraw back to it. Skrill, NETELLER, MuchBetter are generally very popular methods for depositing and withdrawing for the poker community.
All withdrawals go through an internal audit process to ensure that fraud prevention, anti-money laundering, countering the financing of terrorism and other legal obligations and regulatory requirements are met.
As a result, withdrawals generally take 24 hours to process, but in some cases, they may take up to 72 hours.
Furthermore, there must be a prior deposit record with the payment method being withdrawn to - this is the closed-loop withdrawal policy.
As long as there are fair/legitimate game-play records, and the transfer of funds reflects the intent of game-play purposes, there should be no issues with the withdrawal request.
Kind regards,
GGPoker Support
