Grad mal wieder den Mansion support kontaktiert. Ungeschnitten und ungelogen:
MANSION Hannah
Re: No Bonus for my first deposit from the 12.12.2007 ?!
MANSION Hannah:
Hello
MANSION Hannah:
Please could I take your MANSION nickname.
-FlamingHomer-:
hi
-FlamingHomer-:
-FlamingHomer-
MANSION Hannah:
There is a technical error
MANSION Hannah:
I will refer this to our poker department to add this manually for you
-FlamingHomer-:
this is the 4th time i am contacting the support in this case. The last time ( 72h ) ago i was told this would be done in 72h and i would get an e-mail. Nothing happended yet.
-FlamingHomer-:
So how long the manuall transfer will take?
MANSION Hannah:
let me have a look
MANSION Hannah:
I am sorry I can not find anything but I can assure you I am going to pass this to them now
-FlamingHomer-:
as i said 3 times i was told to wait...3 times i waited...nothing happened, not even any e-mail about the problem or sth else... I really want this to be done!
MANSION Hannah:
you have my name Hannah I give you my word I am passing this to them and it will be done for you I apologise for it not being done earlier as promised.
-FlamingHomer-:
How long this takes usually? i m pretty sure many others have or had the same problems...
MANSION Hannah:
They are going to raise the payment for me in the next 1/2 hour then we will email you to advise this has been done then your account should be credited within 48 hours
-FlamingHomer-:
ok... i will check my in-box. Thank you.
MANSION Hannah:
Your welcome
MANSION Hannah:
Thank you for your patients and I am sorry this has not been dealt with sooner for you
MANSION Hannah:
sorry these is a fire alarm I must end the chat
MANSION Hannah has ended the chat.
Soll ich lachen oder weinen?
