das hab ich bekommen ...
Dear Mr. xxxxxx,
Thank you for your email. Unfortunately we cannot accept your document for the following reason(s):
· Invalid Utility bill type - please submit only a monthly statement from a major utility company or financial institution. Please ensure the name of the company is clearly visible in the scan.
If you would like telephone assistance from a NETELLER representative with your document submission, please click here to request a call: http://content.neteller.com/content/en/requestacallback.htm
Please email identity@neteller.com with:
1-Recent utility bill:
Please e-mail a clear scanned colour copy or digital photograph of a recent (no more than 3 months old) utility bill displaying your name and address. Examples include:
· Electricity (Power) bill
· Water bill
· Gas bill
· Telephone bill - Mobile bills not accepted
· Cable (TV)/Internet bills
* Online/electronic documents are not accepted
To see a sample of an acceptable utility bill please click here.
If you cannot provide one of the above documents, we can also accept
· credit card statement
· bank statement
· bank account confirmation letter on bank letterhead with bank stamp and signature
· Transaction confirmation notification letter
· Statement of account standing for any banking service issued by a major financial institution, including investment, morgtage and insurance.
We are also able to accept any document mailed to you within the past 90 days by local or federal government, any government owned organziation, or the judicial system, including tax documents, court papers of any kind, notification of receipt of government funds, and so forth.
We require you to send in the full page of your bill, displaying all edges of the page. Your name, address, date on the bill and company name and logo must be visible; however, you may block out your personal billing information.
Should you have any questions or feel you have received this email in error, please contact us at www.neteller.com.
Thank you for choosing NETELLER.
Mauricio
Surveillance Analyst
Financial Crime, Group Risk
Local Direct: 1.403.233.9466
http://www.neteller.com