Hallo,
ich habe ein Problem mit dem Tracking meines Accounts.
Ich habe heute gemäß der PS Anleitung einen Stars Account erstellt und eingecasht. Auch meinen Accountnamen habe ich bei PS eingetragen.
Das Problem ist: Ich bekomme in der Software den Punkt "Requests->Information Sharing" nicht angezeigt. Ich habe die Software auch shcon mehrmals un- und reinstalled aber es ändert sich nichts. Eine Mail an den Stars Support brachte auch keine Abhilfe. Könnt ihr mir weiterhelfen? Ich möchte mit meinem Stars Account schließlich auch Strategypoint sammeln.
Hello,
Thank you for contacting us about this feature of our software.
Please note that you will need to enable the "Sharing Information" feature on your Pokerstrategy account in order to earn Strategy Points when playing at PokerStars.
In other words: enabling this feature is a form of authorising PokerStars and Pokerstrategy to exchange information about your activities at PokerStars so you can earn both FPPs on PokerStars and Strategy Points on Pokerstrategy.
If you were to require any further assistance, please feel free to contact us back to let us know, and thank you for choosing PokerStars!
Regards,
Angelica
PokerStars Support Team
----- Original Message -----
Sent: 2008/02/20 06:54:15
To: support@pokerstars.com
Subject: Problem with "Requests->Information Sharing"
>Dear Sir or Madam,
>
>
>
>I just installed the Poker Stars Software via the referrer
>“Pokerstrategy.com”. I used this link for installing the client:
> http://www.pokerstars.com/sites/pokerstrategy/german/
>
>For cashing in, I used the Bonus Code “PSVIP”. On the website of Poker
>Strategy they tell me to click on “Request -> Information Sharing” in
order
>to get the information how much I played. The problem is, that there is
>no “Information Sharing” in my Request Tab.
>
>
>
>Can you tell me how to solve that problem? That would be great! Thank you!
>
>
>
>With best regards,
