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[Cerrado] esta raro star

6 Mensajes
4 Usuarios
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habra que esperar
ojala no sea mucho lolololololo


5 respuestas
cholopink
Registrado: 04.08.2008
PokerStrategist

Te refieres al software??

Yo tambien tengo problemillas. Les mande un correo y me dijeron que estaban teniendo problemas. Que se le va a hacer.


ya te lo respondieron?

yo les reclame 24 bi q acabo de perder, sera cosa de ver que dicen


cholopink
Registrado: 04.08.2008
PokerStrategist

Parece que ya se solucciono.

jclemente, te pego el correo que te explica lo q tienes q hacer si perdiste pasta.

"Thank you for contacting PokerStars. PokerStars has recently experienced some server connection issues. These server connection issues are now currently being looked into and we hope to have the problems resolved as soon as possible. We sincerely apologise for any inconvenience caused. If you believe you were materially affected by this issue, please email us with the following subject line: "REFUND: T#_________, $X+Y, User ID" Where "________" is the Tournament ID, "X+Y" is the buy-in of the tournament, and "USERID" is your PokerStars User ID. For example, "REFUND: T#123456780, $20 + 2, KidJoker" For multiple tournament refund requests, please note additional tournaments in the text of your email. For example: T#123456780, $20 + 2 T#123456781, $10 + 1, T#123456782, $50 + 5 etc. If you do not know the Tournament ID, you can find it in the PokerStars software using the playing audit feature. From the PokerStars Lobby screen, select: 'Requests -> Playing History Audit...' Please also be aware that your refund request may take a few days to be processed. We appreciate your patience and understanding."


gracias, te mando un abrazo

pd, no me gustaria laburar en el dto de atencion al cliente de ps en estos momentos xD


yo tb, pero ya funciona.