Hi Folks!
I love 888poker. But there is a very bad bug in the software.
When I try to connect to a table from the waiting list, there is a chance that happens.
I click the Seat me now button. The table appears.
I click on the green sit down button and software show an error message:
"Sorry, this seat is reserved for another member. Please try another seat or table."But why? I have just got a seat! And this happens quite often. Finally I manage to get a seat in a very good table... and moments later I lose this chance. I asked a few of my friends, who all play the same place. And they also experienced the same thing.
If you have this bug, you should report this too!
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Mone.P: Hi, my name is Mone.P. How may I help you?
Mone.P: Welcome to 888poker Live Chat! We are glad to be of service. Please hold a moment whilst I try to locate your 888poker account with your given email address.
XXXXXX@XXXX.XXX: Hi Money.P.!
Mone.P: Please confirm the answer to the security question selected when registering your account.
The security question you chose was:
#############
XXXXXX@XXXX.XXX: #######
Mone.P: Thank you
Mone.P: How may I assist you today?
XXXXXX@XXXX.XXX: I love 888poker. But there is a very bad bug in the software.
When I try to connect to a table from the waiting list, there is a chance that happens.
I click the Seat me now button. The table appears.
I click on the green sit down button and software show an error message:
"Sorry, this seat is reserved for another member. Please try another seat or table."
XXXXXX@XXXX.XXX: But why? I have just got a seat! And this happens quite often. Finally I manage to get a seat in a very good table... and moments later I lose this chance. I asked a few of my friends, who all play the same place. And they also experienced the same thing.
Mone.P: Can you take a screen shot of that message and send it to us please
XXXXXX@XXXX.XXX: yes. i have a screen shot
XXXXXX@XXXX.XXX: 
Mone.P: I can not view that link
Mone.P: Please paste screen shot in a word document or paint
XXXXXX@XXXX.XXX: how i can send the picture or the link to you?
XXXXXX@XXXX.XXX: Mone.P?
Mone.P: Please copy and paste screen shot in a word document or paint, then forward it to support@888poker.com
XXXXXX@XXXX.XXX: done
Mone.P: one moment
XXXXXX@XXXX.XXX: 
Mone.P: What you can do is to uninstall and re-install the software
XXXXXX@XXXX.XXX: I did it
XXXXXX@XXXX.XXX: and this is not just my experience.
Mone.P: I apologize for the inconvenience
XXXXXX@XXXX.XXX: this bug exist not only in my computer or my brother computer. my friends tell me the same.
XXXXXX@XXXX.XXX: I'm a member of the comunity of pokerstrategy.com. People from there report this bug too.
XXXXXX@XXXX.XXX: may appear that not everybody gets this. but it sure is a lot of people there who get this errror too.
Mone.P: I have not heard of this error before, once I have received the screen shot I will forward the issue to the relevant department
XXXXXX@XXXX.XXX: I reinstall not just the software but my computer too. and the error stil exist.
XXXXXX@XXXX.XXX: thank you very mutch
XXXXXX@XXXX.XXX: should I tell the others to report this too?
Mone.P: Yes
XXXXXX@XXXX.XXX: I'll open a forum thread for this.
