I received a message that I have to collect 500 points to keep gold.
Then I check the list:
and see only played on 16 day and others pending. I think earlier I saw longer line of collected points on front page.
adn this month I played more than one day
plus few MTTs from tickets (if the ticket is worth money, then I guess it should also count as raked)
Hey SPeedFANat1c,
If you believe you are entitled to a status upgrade, then please open a ticket with our customer support team.
Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.
Regards
Laz
I will not get more than gold but I want to keep gold and in case I do not have enough points, I want to know how much to play. But now it clearly is too few and as I understand data is not updated. I will try with ticket.
Hey.
Since 26th of September there is an issue with data from Mansion Poker and calculating StrategyPoints. Our team have a solution ready and as soon as it will be implemented your points will be assigned. We apologize for the inconvenience. The status can be assigned manually for anyone showing a proof to our customer service team.
Cheers!
