[Closed] Strategy points not updated

Hey Falco,

The StrategyPoints get updated whenever we get the lists from the respective poker rooms. Usually this happens every or every second day. You can find the date of the last strategy point update of each of the Poker Rooms on the home page. The screenshot below shows where you can find the last day of update (marked with red):

For more information on StrategyPoints you can also check out our rewards system page.

Regards,

Kyle.

I hear what your saying, and my daily points are updated. (the points shown on your screenshot).

But my lifetime strategy points are not updated.

Amount of points needed for next rank (Gold): 221 ---- This number is stuck a week now.

i kind of had the same (from the other side)

my points in the past 4 weeks were (far below) 800 and i was still GOLD... maybe you guys changed it that you stay a gold member till the end of the month or something (but earlier this year i immediately dropped down after not playing enough to have 800SP)

so the new concept of not updating the user status works great for me ;-)

Originally posted by Falco84
I hear what your saying, and my daily points are updated. (the points shown on your screenshot).

But my lifetime strategy points are not updated.

Amount of points needed for next rank (Gold): 221 ---- This number is stuck a week now.

221 points needed to reach Gold two days ago.

Yesterday 208 points, and today, 215 needed.

What's going on?

I gain 13 points then lose 7 points the next day. But the fact is that I accumulated 28,7 points.

221 points needed to reach Gold two days ago. Yesterday 208 points, and today, 215 needed.

You need a certain amount per month, meaning that yesterday you earned 13 points more than exactly a month ago, today you earned 7 points less than exactly a month ago. For example: I earn 50 points on 1st of September, 25 on 2nd of September, then no more points for the month. To reach 100 points per month, I need 25 points more. However, on the 2nd of October I will need 75 points to reach 100, because a month has passed and those 50 (earned on September, more than a month ago) are not valid for your status. And if I earned lets say 75 points on 1st of October, I would have 100 points per month. Not 150. Geez, I make it sound so complicated. I will stop now

Originally posted by Jackalof

221 points needed to reach Gold two days ago. Yesterday 208 points, and today, 215 needed.

You need a certain amount per month, meaning that yesterday you earned 13 points more than exactly a month ago, today you earned 7 points less than exactly a month ago. For example: I earn 50 points on 1st of September, 25 on 2nd of September, then no more points for the month. To reach 100 points per month, I need 25 points more. However, on the 2nd of October I will need 75 points to reach 100, because a month has passed and those 50 (earned on September, more than a month ago) are not valid for your status. And if I earned lets say 75 points on 1st of October, I would have 100 points per month. Not 150. Geez, I make it sound so complicated. I will stop now

Jackalof is totally correct, the Bronze/Silver/Gold etc status is calculated on a rolling 4 week (28 day) basis.
As your new day's points are added, a day drops off of the other end.

The lifetime points total will just keep accumulating towards your eventual Black Member status, but this is independant of the "points required to next status" flag which is calculated on the rolling 4 weeks.

Both of these figures, the rolling 4 week and the lifetime, can sometimes take a day or two to update. PokerStrategy is reliant on each partner platform sending the tracked data through and small delays are sometimes inevitable.

Any problems or further clarification required, don't be afraid to shout.

Best regards,

Bart