Hiya all!
Getting really tired with Neteller, so I gonna let you guys know my experiences.
First, I deposited via Instant bank this morning. Entered all numbers correctly through doubble checking and copy and paste. I wanted 23 Euros and entered the exact amount in SEK which was given during my deposit. Money left my bank account immediately, but on my account on Neteller the deposit is listed as pending. I saw they also charged a fee of 0.60 Euros and that's perfectly fine of course. BUT my deposit is now listed as 23.60 Euros and I suspect that the amount I was told to transfer was equal to just 23 Euros and that makes the deposit in SEK too little.
I have mailed them about it of course but am counting on some crappy replies for a year or so. This cant be legal in my opion, at least it's very bad business moral. I made the transfer of the EXACT amount I was told to!
Gonna give 2 other example of really bad behaviour (those times I made my deposits in the wrong way):
1. Used my security number as reference instead of my account number
2. Deposited to a friend's Neteller account via my bank (didn't know that wasn't allowed)
Well, my money was transfered both times no information about wrong deposits were given. After 3 weeks I started looking for where the money went (had been busy). In one case I was mislead twice by support who claimed there hadn't been any deposit. Third time I answered I attached proof, and, bang 'Yey, we found the money'. So what basically happened was that Neteller just took the money BOTH times and didn't give ANY information about it whatsoever. I didn't make those deposits the right way I know; that doesn't mean It's ok to keep the money.
My opion about Neteller is that they are the least worse. My experience with business men in general is that I expect them to try to cheat me. Think many of them don't understand why they should provide any services and think they just should have the money directly paid to their accounts. This is MY experience and if you're a good business man, be glad for that and don't take any offence!
One plea: Can natalia or maybe Ingrid fix this ... for me?
Cheers all!