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[Closed] HEM report

13 Posts
3 Users
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JHTAN
Joined: 10.07.2010

Hi,

I play NL CAP on Stars. The HEM report does not show it.
Please help me, thanks.


12 replies
netsrak
Joined: 11.03.2006

Please update to our latest version 1,11,06c: http://www.holdemmanager.com/Downloads/HmUpdate.exe

Please clear your filters (filter->clear) one time although it seems like no filters are defined.


JHTAN Topic starter
JHTAN
Joined: 10.07.2010

Hi,

You are HEM support team?
Thanks for you help :)


JHTAN Topic starter
JHTAN
Joined: 10.07.2010

I just updated but it fail. X( I still can't see the report on NL CAP.
What can I do now?


netsrak
Joined: 11.03.2006
JHTAN Topic starter
JHTAN
Joined: 10.07.2010

yes, I clear it many times.


JHTAN Topic starter
JHTAN
Joined: 10.07.2010

Uploaded with ImageShack.us

I do play normal NL 25 and NL25 cap. But, as you can see it above it shows the normal NL25 only. Thanks.


netsrak
Joined: 11.03.2006

And the hands have been imported?
Which HM version does the windows title display?

Please create a new database for a test, import some cap hands from your archive (default c:\hmarchive), clear the filters and try again.


JHTAN Topic starter
JHTAN
Joined: 10.07.2010

The vision is 1.11.06c.
It works on new database. :)
What should I do now?


netsrak
Joined: 11.03.2006

Please try a reindex of your old database via pgadminIII->maintenance.
If that doesn't help you should reimport all your hands (+notes +summaries) into the new database.


JHTAN Topic starter
JHTAN
Joined: 10.07.2010

ty for your help. :)


Atkutes
Joined: 12.10.2009

Hello, i have a problem, the i click "start auto import" it doesn't work, why?


netsrak
Joined: 11.03.2006

What is not working?

* Please try updating to the latest version 1.11.06c http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questions/48/My+HUD+Doesn 't+Work


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