Sidekick...

Hey MrMardyBum,

first of all - sorry that this thread was overlooked by us.

Please send us your logfiles from 11/14/11.
You can find them here:

"C:\Users\WinUser\AppData\Local\PokerStrategy.com\PokerStrategy.com SideKick\Logs"

Also, please include any hands played on 11/14/11.

Make sure to create a zip / rar file to send them as an email attachement to application-services[at]pokerstrategy[dot]com.

Please make sure to send us a link to this thread and your PokerStrategy.com username.

Sorry I didn't see your reply till now as well...

I know what went wrong here and it was my bad... I upgraded operating systems and ending up doing a duel boot vista/7, and the hands on the sidekick obviously kept the same counter but the reference file for the program couldn't find any history so I assume it starting counting from 0 again.