PT3 missing hands

What site are you playing at? If PT3 is missing hands there are two possibilities.

1) The site's hand histories are at fault, you would be surprised at how often we see hand histories with action listed that is not possible, or bugs where the stack sizes are listed at zero and tagged as sitting out yet the player has an activity later in the hand. iPoker and Party (Mac client only) are known to have these problems for example, we have notified the networks but the issues remain. We suspect this is because not a lot of effort goes into developing hand histories, in some scenarios it is an afterthought rather than a necessity.

2) As new game formats come out, especially with tournaments, you will find that PokerTracker 3 will begin to have more problems. This is because we no longer develop for PokerTracker 3, all of our focus is on PokerTracker 4 now (which has been out for 8 months). We will continue to fix bugs found in PokerTracker 3, but that basically means stats that need improvement.. we no longer support changes made to the hand history file by poker rooms. Since all PokerTracker 3 users get a 60% or greater discount off the price of an upgrade, we advise making the commitment to get PokerTracker 4 to assure your import remains compliant with any changes made to hand histories, games or tables by your poker room.

- TT

Moved into our dedicated PokerTracker sub forum

Originally posted by PokerTracker
What site are you playing at? If PT3 is missing hands there are two possibilities.

1) The site's hand histories are at fault, you would be surprised at how often we see hand histories with action listed that is not possible, or bugs where the stack sizes are listed at zero and tagged as sitting out yet the player has an activity later in the hand. iPoker and Party (Mac client only) are known to have these problems for example, we have notified the networks but the issues remain. We suspect this is because not a lot of effort goes into developing hand histories, in some scenarios it is an afterthought rather than a necessity.

2) As new game formats come out, especially with tournaments, you will find that PokerTracker 3 will begin to have more problems. This is because we no longer develop for PokerTracker 3, all of our focus is on PokerTracker 4 now (which has been out for 8 months). We will continue to fix bugs found in PokerTracker 3, but that basically means stats that need improvement.. we no longer support changes made to the hand history file by poker rooms. Since all PokerTracker 3 users get a 60% or greater discount off the price of an upgrade, we advise making the commitment to get PokerTracker 4 to assure your import remains compliant with any changes made to hand histories, games or tables by your poker room.

- TT

Hi,
I do have PT4 but can't use it yet cos I don't have enough ram.

I am playing regular format cash games at Microgaming. (24hpoker)

We sugest you keep an eye on the Import Status window, if you find hands that are rejected due to an import error, then send us your handhistory.dat file along with the hand # that was rejected, and we will investigate.

PS: There are numerous issues with Microgaming (MPN) due to their recent introduction of a new BBJ that is contributed from your stack, these tables will be supported in PokerTracker 4 but they will not be supported in PokerTracker 3 because we are no longer developing for new features released by poker sites in PT3. We recommend avoiding the BBJ tables if your going to use PT3.