Originally posted by besece
888 sucks, they banned me about a month ago and still didn't answer my e-mails.Anyway i dont wanna play there anymore.. it's so rigged.
I've been hearing from ppl from 2+2 and PS that 888 is banning lots of people for no reason.. Atleast they got their money back, but no reason is being given or no replies have been got for the emails sent by them.
i've made them thousands of dollars in rake, and this is how they repay me... f*** them and their stupid operators, i hope they burn in hell.Don't play there (my advice).
Shit, sorry to hear this, I'm currently waiting to close my 888 account, just don't like the software, and got a staking deal that only allows me to play on stars for my stake.
Worried now as my monies have not been sent, although are showing as in process. Do you have links to the 2+2 threads please?
every time i join a pokersite. i always send in documents to verify my account before i deposit money to play. helps a lot when i try to cash out money and the verification process.
i don't know why they closed your account just like that but nothing we could do about it. they lost a good customer in you, hope you get your monies back
Always sad to hear of a once good site going bad.888 was my first ex to online poker. there were some great people there in the old days.
Although i rarely play at 888 and have little money there, I for one am willing to boycott the site to show my support for you.
The last 12 months they have gone from OK to bad to worse and now to reprehensible.
Without evidence to the contrary, I have no option but to believe you are being shafted.
I'm Australian and now I hate Shane Warne
Originally posted by diversfx
Always sad to hear of a once good site going bad.888 was my first ex to online poker. there were some great people there in the old days.
Absolutely agree
Great people in the "old days"
Arseholes now
Cassava are not just ripping poker players
Have a look at this
http://bingo.vg/2011/07/07/cassava-withholding-83000-prize-money-uk-bingo-players/#axzz1rWGiEGzX
OMFG it just keeps getting worse
http://www.pokerscout.com/AllReviews.aspx?id=10&pg=11
Am not boycotting site now
Uninstalling software
Thanks OP for saving me from a potential bullet
Wouldn't mine seeing PS admins put some pressure or disassociate from them or at least stop promoting and/or recommending them
This is the most ridiculous read on chip dumping I have ever seen.
http://forumserver.twoplustwo.com/28/internet-poker/888-taking-away-my-earnings-1088978/
Thanks a lot guys. I liked the site at the beginning too, but nowadays they have gone from bad to beyond worse. They are banning people without giving a reason simply stating "business policy". Also only some have got their money back.
About my case update:
I got an email this morning :
Subject Documents query Discussion Thread Response Via Email (Kate T.) 09/04/2012 09.19 AM Dear Vxxxxx, Thank you for contacting us. My name is Kate and it is my pleasure to assist you today. Vxxxx, I am very sorry to learn that your LuckyAce Poker account still remains disabled after submitting your documents. Upon reviewing your account very carefully with my supervisor Steve, I also have noticed that your case is being reviewed by our Operations Department and I cannot see any update on your account at this moment. Although your case has been chased up and escalated to the manager in Operations Department, we are unable to resolve this issue in Support Department, since Operations Department is in charge of this issue. Hence, I once again ask you to wait for their response. I sincerely apologize for the inconvenience that has caused and thank you for your continued patience in this matter. Vxxxx, unfortunately, our Operations Department does not provide any telephone service. Although it may take up to 72 hours for them to give you a response, you can directly contact our Operations Department at operations@cassava.net.
The operations department have'nt replied to my email so far. ( they are the one who are verifying ). I get an email from support department (who don't have access to any of the docs or status of this procedure every 3 days), and
I get nothing but apologies and an automated reply.
The operations department does'nt even care to reply to my emails 
PS: I have already got my utility bill verified and I have sent 2 documents (my driver's license and my voter's ID ) and it has been more than 5 days after I sent the latest document.
Even if they want something else or have any doubts, if they don't reply to my emails, how will I know?? I have even given my mobile number in every email. This is just sick. ♠_frown: ♠_mad:
im english and i now hate Shane Warne also. Hang on a minute....iv always hated Shane Warne.
Originally posted by jimmertron
im english and i now hate Shane Warne also. Hang on a minute....iv always hated Shane Warne.
LMFAO
Just had a cashout from 888, took 2 days, which over easter i'm impressed by. They verified my documents, and all in all have restored my faith in 888, not sure why other people are having issues now, as far as I can see they are as quick as stars.
I have been sending emails to the operations department, and they have'nt even replied once in the last 1 week.
I have sent over 5 emails and have'nt got 1 single reply from operations ♠_mad:
Don't know why they are doing this to me ♠_confused:
I still have a lot of $$ there. support chat does'nt even have a contact with the operations department. They are simply stating " there is nothing we can do about this and the only way is to contact them through emails" (which they don't even bother to reply.
I hope they rot in hell and die !!!
I can't believe Poker Strategy is supporting such a terrible site . ♠_mad:
Originally posted by VISHMASTER
I have been sending emails to the operations department, and they have'nt even replied once in the last 1 week.
I have sent over 5 emails and have'nt got 1 single reply from operations ♠_mad:Don't know why they are doing this to me ♠_confused:
I still have a lot of $$ there. support chat does'nt even have a contact with the operations department. They are simply stating " there is nothing we can do about this and the only way is to contact them through emails" (which they don't even bother to reply.I hope they rot in hell and die !!!
I can't believe Poker Strategy is supporting such a terrible site . ♠_mad:
True original crooks!!!
I cant understand why people play there in a regular basis..
Support sucks rakeback sucks software sucks...
Pokerstrategy is an affiliate they make money from them u cant blame them...
But if ps.com would stop advertising them i would support 100%
I'm concerned by the negative posts here, in Europe 888 are running some great low buy in live tournaments, which is a big reason I've signed up.
There seems to be a lot of negative comments without much substance, not sure why, can anyone give some actual evidence, and to the person emailing them constantly, I've had swift replies to all my emails. I am open to hearing facts as to why you think they are crooks, but have yet to read anything that back up those claims, maybe i've missed something?
Originally posted by jackinbeat
I'm concerned by the negative posts here, in Europe 888 are running some great low buy in live tournaments, which is a big reason I've signed up.There seems to be a lot of negative comments without much substance, not sure why, can anyone give some actual evidence, and to the person emailing them constantly, I've had swift replies to all my emails. I am open to hearing facts as to why you think they are crooks, but have yet to read anything that back up those claims, maybe i've missed something?
well firstly, they didn't even bother to send me an e-mail when they blocked my account and still after one month nothing.. i mean wtf, even the worse poker site sends you an e-mail after blocking your account, i've send them a couple of e-mails but they didn't bother responding, they only send you e-mails when they have promotions and they aren't interested about their costumers , only when they earn something from them.I was gold member there for a brief period and after i played there occasionaly must have pissed them off lol
888Anderson conspicuous by his absence.
888 don't give a fuck about us
I don't give a fuck about 888.
Don't let them get away with it @besece and @VISHMASTER.
You have my 100% support.
Originally posted by besece
Originally posted by jackinbeat
I'm concerned by the negative posts here, in Europe 888 are running some great low buy in live tournaments, which is a big reason I've signed up.There seems to be a lot of negative comments without much substance, not sure why, can anyone give some actual evidence, and to the person emailing them constantly, I've had swift replies to all my emails. I am open to hearing facts as to why you think they are crooks, but have yet to read anything that back up those claims, maybe i've missed something?
well firstly, they didn't even bother to send me an e-mail when they blocked my account and still after one month nothing.. i mean wtf, even the worse poker site sends you an e-mail after blocking your account, i've send them a couple of e-mails but they didn't bother responding, they only send you e-mails when they have promotions and they aren't interested about their costumers , only when they earn something from them.I was gold member there for a brief period and after i played there occasionaly must have pissed them off lol
Besece, what about posting the emails and replies here, know that kind of thing gets responses on 2plus2, detail it, I for one play there and would like to know the details, rather than just making allegations, would that be possible?
No offence meant but it does all come across a bit jumbled, clearly stating the details and backing those up with actual emails, would possibly make it easier for 888 to respond too. I can see you're clearly angry and I can respect that, I've had issues with online sites before and found going about it in a factual way rather than just ranting (for want of a better word), could help sort the issues you've got.
