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stars crashes

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peche025
Joined: 14.12.2008

This has happened twice whilst playing zoom, has anyone else had similar problems or have any idea what I could do?

Problem signature:
Problem Event Name: APPCRASH
Application Name: PokerStars.exe
Application Version: 5.7.8.5
Application Timestamp: 4f9afc41
Fault Module Name: blitz.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4f67a2cd
Exception Code: c0000005
Exception Offset: 00004d31
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: f039
Additional Information 2: 623031427ba0d06322617150902acb93
Additional Information 3: 3c46
Additional Information 4: cdfdcee2ddd46719c161e132af640aa3

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5 replies
Hackett77
Joined: 02.02.2009

for some reason since yesterday im getting the same error message when I close down 888 or HEM2 nut not stars yet.


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tokyoaces
Joined: 01.04.2009

Fault Module Name: blitz.dll

That's the DLL that HEM2 injects into Stars. It's really a HEM2 crash.


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UPAY4DINNER
Joined: 28.09.2009

Any luck yet Peche025?

I would suggest contacting PokerStars and see if they can offer any assistance to you.

Best regards,
Gary


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tokyoaces
Joined: 01.04.2009

Originally posted by HollyMichelle
I would suggest contacting PokerStars and see if they can offer any assistance to you.

Why contact PokerStars about a HEM2 crash? It's best to contact HoldemManager. You'll notice the blitz.dll comes from the Holdem Manager 2 directory and NOT the PokerStars one. (Hint: There are no DLLs for Stars.)


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by tokyoaces

Originally posted by HollyMichelle
I would suggest contacting PokerStars and see if they can offer any assistance to you.

Why contact PokerStars about a HEM2 crash? It's best to contact HoldemManager. You'll notice the blitz.dll comes from the Holdem Manager 2 directory and NOT the PokerStars one. (Hint: There are no DLLs for Stars.)

Didn't notice it was a HEM crash. Just doing my best to assist.


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