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WARNING! Don't join 770 (from me 2!)

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Mici23
Joined: 07.03.2012

This is really an incredibly unprofessional site, so i'm warning all poker strategiest to stay away and rather chose another site that PS is offering.

What happened you ask? Nevermind the missleading information on when i'll be able to move up in limits with the free 50usd, what happened now really angered me.

So i was playing nl10 speed the other night, when my internet connection was lost due to a nerby storm. The internet was offline for more than an hour.

I than go back online, only to find the 15$ missing from my account. I send a mail to support, wait a week, no response. I again speek to them today via chat, and they start talking crazy stuff.

First she says that i was auto sitted-out. So i ask her how could i then lose the money? She replies that they know of people who use this strategy to get later in the game, and tough i've unfortunately lost the money, i could've won it.

Then they say i was treated as all-in. Makes no sense.

At the end they say that this money was tought as invested in the gaming session, therefore my internet loss had nothing to do with the money missing.

They have no idea what's what.

I have to wait for a response again


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17 replies

i dont understand why you would lose you money from sitting out in a cash game?

Anyway I never had a good feeling about that site too.


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UPAY4DINNER
Joined: 28.09.2009

Hi Mici23,

I came across this similar thread today also.

I suggest you remain patient and hopefully Poker770 see sense as DafaPoker did and pay you the money back like they did in the other thread.

Obviously, I cannot guarantee this will happen but if speak to them politely and patiently you have nothing to lose.

Kind regards,
Gary


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JimC6
Joined: 01.04.2011

That sucks and hope you get your money back like the guy in Gary's link.

Regarding the 770 supports response I think maybe that they are confused with exactly what has went on.

Quite often on regular cash tables I get players who see a flop and if they have a a draw of some sort but somebody makes a bet that they can't call then they close down the poker client or turn their internet off so that they act as an all in player and can see the turn and river without committing more of their stack.

Having spoke to some customer services on 770 I got the impression English was not their first language and maybe they are confusing the 2 situations and think you sat out with your chips in play.


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TFMonty
Joined: 18.04.2008

that is called disconnection abuse and against t&c however like most things on ipoker they will not do anything about it


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dogma18
Joined: 09.12.2009

just to put in, pokerstrategy gave me $50 to play with on poker770 and i cleared it and tried to cash out before they asked for lots of documents...It was so complicated i ended up going to higher stakes and blowing it, my advice...dont ever put money on this site!!!!


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UPAY4DINNER
Joined: 28.09.2009

Any update on this yet Mici?


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Mici23
Joined: 07.03.2012

no, nothing new yet


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UPAY4DINNER
Joined: 28.09.2009

Ok, thanks for getting back to me :)

Hope you hear something soon!


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support770
Joined: 13.09.2011

Originally posted by dogma18
just to put in, pokerstrategy gave me $50 to play with on poker770 and i cleared it and tried to cash out before they asked for lots of documents...It was so complicated i ended up going to higher stakes and blowing it, my advice...dont ever put money on this site!!!!

Hi dogma18,

I wish to confirm that in the case of a withdrawal request, copies which are requested are necessary for ensuring the security of your on-line transactions, as stated in the General Terms and Conditions on the Poker770 official website.

If you find it complicated to submit a withdrawal request, we invite you to contact our Online Support with any queries that you might have and our team will assist you with great pleasure.

Please don't hesitate to contact the Poker770 Support team for additional information regarding your player account.

Regards,

Yoanna


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eetwidomayloh
Joined: 08.03.2012

Every poker site need docs for pay out.
Don't know why are you so puzzled by it.
Credit card, id even some bill scans are needed.

I would be worried if they wouldn't asked that.
What kind of security would that be?

Losing your income is your fault and nobody else.
Sooner u realize it better for u.

I have some question bout poker 770.
I played my flush draws and didn't get a single 1.
played 15 and didn't get a single one.
then i played 16th and guy had a higher flush.

did anyone had some exp with that on ip network?


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Hi to all

i want to say that i also took the 50$ and make them 285$ in a few months

when i registered i put fake name (stupid thing) but i ask them a name edit and they accept it right after i send them some ID and utility scans (other sites like Party poker stole my account of 1425$ when i asked them for a name edit and ofc send them all the documents they asked me)

the customer support was very good and fast (unlike Party poker that were hiding for days and days), i withdraw the money easily and i thank them for that

the problem with poker770 and ALL ipoker sites is the god damn card generator.. every player that knows basic poker can understand what i am saying

unless ipoker fix that my advice is stay away from all ipoker clients


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I had a problam withdrawing from poker770. The site is a joke it took 5 days back and forth sending my bank statement,Drivers Licence, Utility bill and they wanted the front and back of my credit card, they wanted everything but my DNA. I told my bank manager what they were asking for so he could give me the bank documents. He was outraged with them and told me to stay away. Thats from my canadian CIBC bank manager. Anyways they e-mailed me saying my drivers licence was not good enough, then I lost it on the chat and he came back saying it was accepted. So it really does look like a delay tactic so you blow money on the casino or whatever, and everytime you cancel a withdraw it takes days just to restart the process. So Funny thing I sent pokerstars my credit card front and back and they would not accept it because it was too much info and they told me to black out numbers on it. The fact they want the front and back of my credit card is crazy I think.

My advice is get them the documents but ask to have your account frozen untill they have processed you withdraw and then bounce. Because when you get mad you tilt so don't let them get the best of you.


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VorpalF2F
Joined: 02.09.2010

My advice is get them the documents but ask to have your account frozen untill they have processed you withdraw and then bounce. Because when you get mad you tilt so don't let them get the best of you.

I created a separate bank account that I use solely for online poker.

That way, you don't have to put your entire financial structure at risk.

I see that you are Canadian.
What method are you using to deposit / withdraw from Poker770?

I looked over the options there, and decided I didn't like any of their methods, so haven't deposited there yet.

This means, of course, that I cannot withdraw either.


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Vygantas82
Joined: 02.04.2010

the problem with poker770 and ALL ipoker sites is the god damn card generator.. every player that knows basic poker can understand what i am saying

I liked ipoker casino much better. in roulette if lets say if you bet on red they spin 10-12 times black or other vise lol i don't know exact odds and i don't care but i think its like 0.0000xxx or smth but that happens every time after few bets. I played live roulette many times and the biggest time it spined one color was 7 times i think. But in their casino odds to win is much greater then in their poker i think. When i analyzed my hands in PT - how many times they generate mono boards, how many times my overcards lost to undercards etc. i just withdraw my money and closed all acounts on ipoker and i don't think i will ever come back there. If you want to play on ipoker play on titan or ppp (at least pays money with no BS), stay away from 770. read in other poker forums about 770.


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AGREE 100%

I HAD A BAD DEALING WITH THEM ALSO

THEY DISCONNECT u during an allin" A SYSTEM CRASH ON THERE END" THEN they STEAL YOUR POT

THEN SEND YOU FOR DAYS THROUGH EMAILS AND CHAT
TO GET TOLD ITS NOT THERE FAULT

VERY CORRUPT SHOULD BE REVIEWED BY THE GAMING BOARD?


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NOT ALL ASK FOR DOCUMENTS

COOL HAND NEVER ASKED ME EVER

AND PAYED OUT FREEROLL WINNING FUNDS WITHOUT A PROBLEM

THEY SHOULDNT ASK FOR DETAILS.


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Originally posted by poker4567
NOT ALL ASK FOR DOCUMENTS

COOL HAND NEVER ASKED ME EVER

AND PAYED OUT FREEROLL WINNING FUNDS WITHOUT A PROBLEM

THEY SHOULDNT ASK FOR DETAILS.

Every poker site asks for documents. Maybe you should read the Terms and Conditions before you tick the box confirming that you have read the terms and conditions.

But you knew that already. Sounds to me like you can't provide the documents becuase you are either underage, banned from the site before or multi accounting. By the nature of your post in this thread and others, i am thinking underage (like 12yo)

btw, using capitals for every letter is the internet version of shouting. maybe you don;t realise, but doing it makes you sound like a dick. And nobody is going to take you serioulsy while you do it.


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