This is really an incredibly unprofessional site, so i'm warning all poker strategiest to stay away and rather chose another site that PS is offering.
What happened you ask? Nevermind the missleading information on when i'll be able to move up in limits with the free 50usd, what happened now really angered me.
So i was playing nl10 speed the other night, when my internet connection was lost due to a nerby storm. The internet was offline for more than an hour.
I than go back online, only to find the 15$ missing from my account. I send a mail to support, wait a week, no response. I again speek to them today via chat, and they start talking crazy stuff.
First she says that i was auto sitted-out. So i ask her how could i then lose the money? She replies that they know of people who use this strategy to get later in the game, and tough i've unfortunately lost the money, i could've won it.
Then they say i was treated as all-in. Makes no sense.
At the end they say that this money was tought as invested in the gaming session, therefore my internet loss had nothing to do with the money missing.
They have no idea what's what.
I have to wait for a response again