Skip to forum
How long does it ta...
 
Notifications
Clear all

How long does it take to get answer from Skrill support?

7 Posts
5 Users
0 Reactions
11.9 K Views
CamboCat
Joined: 19.10.2012

Hello all,

I used the 'contact support' form on the Skrill website 2 days ago to ask a question about my account. Yesterday I used the 'contact support' form again to upload some documents. I haven't received any answer from Skrill so far. Is this normal? Anyone has experience with Skrill support? How long does it usually take to get an answer?

Thanks!


Reply
Quote
6 replies
anTe58
Joined: 12.10.2012

they replied to me after 3days


Reply
Quote
UPAY4DINNER
Joined: 28.09.2009

Thank you anTe58 :)


Reply
Quote
CamboCat
Joined: 19.10.2012

Thanks! I just got an answer right now...


Reply
Quote
UPAY4DINNER
Joined: 28.09.2009

Good news :)


Reply
Quote

That's a quite slow response time to be honest.

Usually I get anxious if I don't get the answer in 24 hours (business day) or less - that's usually the standard.


Reply
Quote

I had to wait for 3 days...


Reply
Quote