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Unibet - First Deposit Bonus

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alemarborges
Joined: 29.10.2011
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Originally posted by HollyMichelle

Originally posted by alemarborges
I created my account and made I deposit (last Friday) but I didn't receive the bonus.
I talked with the Unibet Live Chat and they said to me that my account is not linked with pokerstrategy, the problem is that I followed all the steps from PS when I was opening my account at Unibet.
They said to me to talk with someone here, because they said that is possible to fix it but is PS that have to do it.

PS: I hope I made myself clear. Still learning English. :)

Hi Alemarborges,

Please contact our customer support team who will do their best to get this fixed up for you :)

Kind regards,
Gary

Hi, I did that. Now I'm waiting for a answer.
Thanks


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UPAY4DINNER
Joined: 28.09.2009

Excellent, you are on the right path now!

Please let me know what happens next :)

Hopefully we can get this solved for you very soon!

Kind regards,
Gary


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Hi Gary,

Just a question regarding the bonus and rakeback: I have an account via ps on unibet, but after i opened it , i did not made a deposit(prob a few months ago.) How does that afect my FDB and rakeback? If i make a deposit now, how much will i get?(rakeback and FDB?) How is the rakeback payed?


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UPAY4DINNER
Joined: 28.09.2009

Hi TurnitAce,

I'm afraid I have some bad news for you here.

If you take a look at this link and scroll to the very last paragraph at the bottom you will see that once you register your account you have ten days to deposit otherwise you will not be able to receive your bonus.

I'm not sure whether or not this also affects your rakeback but you can double check this with our customer support

Rakeback is 30% and is paid out every Monday or you can cash it in yourself at any stage in with week as long as you have the minimum points (33) to convert.

Hope this helps,
Gary


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Hi,

I'm having problems finding my bonus page.

Can help me with this?


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Originally posted by DeMarcohsp
Hi,

I'm having problems finding my bonus page.

Can help me with this?

Are you on about the deposit bonus?

Try: Menu > MyAccount > VIPpoints


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Cool, Thanks .


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UPAY4DINNER
Joined: 28.09.2009

Thanks for the assist here Tom!

Happy grinding all,
Gary


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Just wondering, can I make a first deposit, get the bonus, and then deposit more? I want to play NL10, but I can't make enough volume to unlock €50 of each increment..


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UPAY4DINNER
Joined: 28.09.2009

Hey carrapa,

As far as I remember the bonus amount is fixed so it doesn't matter how much you deposit. So depositing x amount and then y amount 5 minutes later wont make a difference. Each increment is €100 :)

Best regards,
Gary


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Oh, I get it! How much time does it take to have the 30% rakeback?


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RasTweet
Joined: 26.12.2009

Hey Carrapa!

The 30% rake back is from the moment you are properly tracked to PokerStategy.com. This can take a couple of days though.

You can check this if you click on "loyalty points" should be top right in the client. In the screen that opens now you can see in the bottom right corner what tier you are on. In order to receive the 30% you need to be Platinum.

Regards

RasTweet


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Originally posted by RasTweet
Hey Carrapa!

The 30% rake back is from the moment you are properly tracked to PokerStategy.com. This can take a couple of days though.

You can check this if you click on "loyalty points" should be top right in the client. In the screen that opens now you can see in the bottom right corner what tier you are on. In order to receive the 30% you need to be Platinum.

Regards

RasTweet

Thanks man!


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UPAY4DINNER
Joined: 28.09.2009

Thank you Ras :)


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DonkeyDirk
Joined: 15.06.2010

For people playing at the microstakes like me, i mailed support stating that the 1000 EUR bonus was to high for me to even get 1 part of 100 EUR of my bonus. So i asked for a FDB of 300 EUR in 10 parts of 30 EUR and they agreed so try that :)


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UPAY4DINNER
Joined: 28.09.2009

Wow DonkeyDirk!

Good negotiation skills! I guess if you don't ask - you don't get so fair play to you!


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