I have withdrawaled on Wednesday at 13:15 pm via Neteller, sent the docs in advance and all was good, and still waiting...Really odd considering iPoker usually pays in like a couple of hours.Why is this happening? They seem legit and all...
Originally posted by danyseful
I have withdrawaled on Wednesday at 13:15 pm via Neteller, sent the docs in advance and all was good, and still waiting...Really odd considering iPoker usually pays in like a couple of hours.Why is this happening? They seem legit and all...
This is normal at 770. I have received my Neteller withdrawals usually in 3-5 days.
So after 5 days of waiting for my funds to be credited into my Neteller account, after they said everything was fine with the docs I sent and live chat assured me that this Monday I will receive my funds, as the withdrawal was aprooved, I've got my account locked for security reasons:))) This is such a bad joke and I am really really looking forward to see what justification the have for this.By far the worse experience I have ever had with a poker platform, I am playing for almost 1 year and a half now online poker and NEVER have I had my account closed or NEVER have I been lied in this manner. Incredible...
Hey danyseful,
This is unfortunate but standard. Have you ever submitted documents for ID checks? Did you deposit through a different method than Neteller?
Please try and stay calm and civil when dealing with their support. That person may be your only chance.
Keep us updated
Laz