e u experienced this bug when multitabling if u drag mouse over player name to check his country (that additional pop up window ) it doesnt do that, this is especially annoying on a bubble if someone sit outs and u try to check guys remaini
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If you are multitabling and the table you are mousing over isn't the active table then it sometimes won't show that info. Just click on the table to make it the active table and then it should work.
Hope this helps - let us know if it did or did not.
EDIT: Just read this post: https://forums.pokerstrategy.com/forum/thread.php?threadid=329753 that says if it is PokerStars 7 software that they are working on a fix for it...