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About the bonus starting capital.

11 Posts
10 Users
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Well I have completed all the required steps about the bonus promotion and I chose william hill for the free 10$. However in under "Choose your room" it says (NetBet Poker) and when I open it it says:

"Sorry, the requested page couldn't be found!
The page you requested has not been found on the PokerStrategy.com site.
Please check the address or simply choose among the sections in the menu above."

And I haven't recieved any bonus neither on NetBet nor on WilliamHill + I reffered 2 of my friends that joined Pokerstrategy.

Thank u


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10 replies
gadget51
Joined: 23.06.2008

Hi simon1312,

Sorry you're having problems with this, can you please send a ticket explaining the issues you have to our lovely Customer Service people, who will be glad to help you out of they can?
You'll need to scroll to the bottom of the page and click the plus sign to open a New Ticket, ok?

Regards and keep us informed,

Mal.


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I hope this doesn't happen to me still awaiting my capital


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TJtheTJ
Joined: 12.10.2011

Hi blgmfn,

Welcome to PokerStrategy.com!

It can take up to 48 hours for the money to be credited to your account, so it should hopefully arrive soon :)

If it takes longer for one reason or another, please send us a ticket as suggested above and we'll see what we can do to get it resolved for you.

Regards,
Tino


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BBoyTr1ck2g
Joined: 13.02.2015

im waiting for my start bonus i hope i'll get it


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TJtheTJ
Joined: 12.10.2011

Originally posted by BBoyTr1ck2g
im waiting for my start bonus i hope i'll get it

Let's hope so :f_thumbsup:


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Why do i have to post a ticket to recieve the free money?


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htghguuh
Joined: 02.01.2014

like iff u play poker wot are you wating for ,

it takea 3 days play the games as iff thats aiiyounhave


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Lazza61
Joined: 23.03.2011

Originally posted by Maxthegreat1
Why do i have to post a ticket to recieve the free money?

Hey Maxthegreat1,

You may not have to open a ticket, however if nothing happens within 72 hours it would suggest that something is not right. In those cases, if they can be fixed they can only be fixed by our customer support team.

While you're waiting, why not take a moment or two to Introduce yourself! to us properly.

Have fun

Laz


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UPAY4DINNER
Joined: 28.09.2009

Patience


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rompas
Joined: 12.02.2014

money money money :gl:


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