Hi,I made my account on williamhill thru pokerstrategy my williamhill username is mary052 ,I was supose to receive $10 , I didn't receive them , i made a deposit of $20 I wsas supose to receive another $20 ,I didn't receive them.What should I do?
Williamhill is the only site that i made my account thru pokerstrategy ,I have around 13 strategypoints , this means that my account appears as made thru pokerstrategy , i don't understand why i didn't receive the money.
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Hey mary52,
It would be best if you opened a ticket with our customer support team.
Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.
Keep us updated
Laz
I have the same problem with William Hill. It's been more that 48 hrs and I still got no bonus. On top, I also referred 2 friends, that joined pokerstrategy, and stil nada....
I have not recveived it yet either. It has been +48 hrs. I also opened a ticket here and nobody responded...
Ticket ID Ticket subject
Last update
Status Open
#7031640
Just wondering if anyone actually received money from Willim Hill. seems like many are having the same issue and no one actually reiced this promo yet?
Is weekend on the moment. Thatβs why most members of PokerStrategy support arenβt working on the moment. I expect you get response tomorrow.
If you have in the meanwhile more questions donβt hesitate to ask it.
Cheers,
SDK1987
I will now open through the strategy points account at William Hill I hope it will be all right in respect of free money.. 
Hey zuki14,
It may take up to 72 hours to receive your bonus. If you don't receive it within that time, make sure you let us know.
Cheers
Laz
Originally posted by zuki14
Still waiting for the free money, something I'm skeptical about itHello zuki14,
it appears that the account you have created on William Hill is not tracked to PokerStrategy.com - therefore it won't be possible for us to transfer you the free money.
You have received an email regarding this from us a while ago.
Sorry about this. Next time, if you happen to receive the additional free money, please make sure you follow the instructions carefully (including removing cookies etc.).
Originally posted by zuki14
Thank you very much for your response, all I understoodSame here...:f_frown:
i had similar problem, i wass pissed of, and hold out my hands, thats the all story