I just registered a new account on PokerStars 7 following all the steps on the site. Where can I find the information sharing agreement in the new software? Thank you in anticipation.
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Hey guys,
In PokerStars 6, you could find the Information Sharing option under the Requests menu, provided you have a tracked account. I'd assume the same applies to PokerStars 7. So look for the Requests menu and you should be able to find it.
If not, just let us know so we can look into it for you 
Note that you will never be able to see the Information Sharing option anywhere if your account isn't tracked. Only tracked accounts will have this option available to them.
Regards,
Tino
It's tracked, but it doesn't show in requests. I got my double action freeroll ticket, so it has to be tracked.
Okay, in that case could you please send us a ticket? We'll then of course look into this for you
Nah, they have lots of missing options in the beta software, such as not being able to control the congratulatory emails.
Hey ChopShade,
You could try reverting to PokerStars6 just to sort that out and then go back to PokerStars7.
Regards
Laz
Tracked account? Can you expound on this one?
The way I understand is that, this is linking your pokerstrategy account into pokerstars.
I don't know how. The instructions are somewhat vague. I registered, follow the instructions but still wont go through. Can't get my starting capital or points.
Same issue here. Any updates on the subject as i want to start collection points on your site...
Originally posted by giorgio23
Same issue here. Any updates on the subject as i want to start collection points on your site...
I expect this is clear enough, but if you have questions don't hesitate to ask them.
Cheers,
SDK1987
Well, I am exactly at that same position in my ps-account where the screenshot has been made, but it is missing the "information sharing"-link. What can I do?
Hey clovenhoofsdoom,
Did you signup by following our download guide. If so, it would be best to open a ticket with our customer support team.
Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.
If not, you can always email PokerStars at support@pokerstars.com and ask them if your account is linked to us.
Keep us updated
Laz