Skip to forum
Notifications
Clear all

Pokerstars Zoom hud not working tried steps in faq

10 Posts
4 Users
0 Reactions
1,857 Views
iSoOwnYou
Joined: 27.11.2014

Hi my zoom hud isn't disaplying. I've set pokerstars.exe and hmfuncsapp and holdemmanager to run as admin.

Hud is fine on normal speed tables. Just doesn't show up in zoom.
The hud box comes up in the top left corner but nothing happens.
If I open table manager and click the crosshair on the table the hud comes up, but then as soon as the next hand it doesn't update the hud.

Any suggestions to get it working?

Thanks


Reply
Quote
9 replies
Moderator
SDK1987
Joined: 12.11.2008

So far I know you need to start HM2 first and when that’s ready you need to open de PokerStars client and PokerStars client should be in English as well. If this isn’t working you can better wait for feedback of the HM2 supporter.

Cheers,
SDK1987


Reply
Quote
netsrak
Joined: 11.03.2006

Please try SDK1987s suggestion and if it still doesn't work take a look in the file c:\users\yourname\appdata\roaming\holdemmanager\fastpoker.log


Reply
Quote
iSoOwnYou
Joined: 27.11.2014

Hi this still isn't working

2015-08-25|06:38:47.060 PM|MSV FastFold (Jul 14 2015)
2015-08-25|06:38:47.232 PM|[System] Initialize
2015-08-25|06:38:47.232 PM|[System] Locale: 0809, Code Page: 1252
2015-08-25|06:38:47.232 PM|[System] PokerStars Zoom Monitor Start
2015-08-25|06:38:47.232 PM|[System] FullTilt Rush Monitor Start
2015-08-25|06:38:47.232 PM|[System] Party FastForward Monitor Start
2015-08-25|06:38:47.232 PM|[PokerStarsHandGrabber] Thread Start
2015-08-25|06:38:47.232 PM|[System] iPoker Speed Monitor Start
2015-08-25|06:38:47.232 PM|[FullTiltHandGrabber] Thread Start
2015-08-25|06:38:47.232 PM|[PartyHandGrabber] Thread Start
2015-08-25|06:38:47.247 PM|[iPokerHandGrabber] Thread Start
2015-08-25|06:38:47.247 PM|[FullTiltRush] Error: file: \user.prefs, xpath: /SETTINGS/KEY[@Name='Table']/KEY[@Name='Display']/KEY[@Name='Style']/DWORD[@Value]/@Value
2015-08-25|06:38:47.247 PM|[FullTiltRush] Error: file: \user.prefs, xpath: /SETTINGS/KEY[@Name='Application']/KEY[@Name='Preferences']/KEY[@Name='Avatar']/BOOL[@Value]/@Value
2015-08-25|06:38:47.247 PM|[FullTiltHandGrabber] Table Style: Classic, Avatars: OFF
2015-08-25|06:39:26.766 PM|[PokerStarsHandGrabber] Launching Stars Communicator

this is the logs from that file, thanks


Reply
Quote
iSoOwnYou
Joined: 27.11.2014

Not sure if it makes any difference but fwiw it was working 2 days ago but stopped again when i tried it today


Reply
Quote
martinemem
Joined: 05.07.2011

it did not work yesterday aswell.

But it is only nl2 and nl5.

If u rolled, take 50% tables if it annoys u, and then play nl10 :)


Reply
Quote
netsrak
Joined: 11.03.2006

Stars is rolling out updates for their new policy.
At the moment Zoom NL5 and NL2 is not working, we are working on a fix.
See this: http://forums.holdemmanager.com/general-support/announcements.html


Reply
Quote
iSoOwnYou
Joined: 27.11.2014

what is their new policy? thanks


Reply
Quote
netsrak
Joined: 11.03.2006
iSoOwnYou
Joined: 27.11.2014

interesting thanks for the link, look forward to having the hm patched so the hud works on zoom again, thanks :f_drink:


Reply
Quote