PT4 has trouble finding the poker room

To double-check your PokerTracker 4/888 configuration you need to:

1) Be sure when installing 888 that you choose "English" if offered the option.

2) That in 888 you've set "Keep My Hand History In" option and note where the folder will be. 

Settings -> Game Settings > [x] Keep My Hand History In

3) Once you enable that option play a couple hands at a table (without PokerTracker 4) so that 888 will create that folder.

4) Using the guide I linked above be sure that the directory PokerTracker 4 will look for new 888 hands in is the same one you noted in step #2.  Use the "Add" button, not "Auto Detect".

Also while on that tab make sure the "Get Hands From Site While Playing" has a check mark.

Then after taking a seat, click "Play Poker -> Get Hands While Playing" and you should see your hands being imported (and the HUD appear shortly after). If that doesn't get things going please report your problem along with your log file in a support ticket:

https://www.pokertracker.com/guides/PT4/general/how-to-submit-a-bug-report

- Rob

Yes, it works now. Had 888 in German not English that was the problem! Thank you very much!