hi - vielleicht kann mir ja jemand helfen...
mein HUD wird plötzlich auf stars nicht mehr angezeigt.
mein HUD funktioniert ganz normal auf allen anderen Seiten.
die Hände werden ganz normal getrackt.
die tische werden in "Active Session" alle angezeigt.
kurzfristig hatte ich plötzlich auf 1 von 4 tischen ein HUD, nach Neustart wieder nicht mehr.
Woran könnte das liegen?
danke und lg
Originally posted by Trilogy (Translation)
HUD won't show up on Pokerstars anymorehi - maybe someone can help me out here...
all of sudden, my HUD won't show up on Stars anymore.
my HUD works just fine on every other poker site.
the hand are being tracked normally.
all tables show up under "Active Session".
for a short time, I had a HUD on 1 out of 4 tables, but not anymore after a restart.What could be the reason for this?
thanks and regards
Hi Trilogy,
Looks like you posted this in the English section by accident. I could link you to the German forum, but as a black member, I'm sure you know your way around. 
Unfortunately, I can't help you with your problem myself, so I just translated your text for you. Maybe someone else around here will know what to do. Of course, you can feel free to post the same thing in the German forum as well, like you probably intended in the first place.
I am not aware of any changes on Stars Site and i have seen only one other report in the HM Forums by user from02hero which looks very similar to yours.
So i guess its just a problem on your site.
Did you reboot your computer completely?
Which games are you playing?
Which HM2 version
yes that´s my post on the hm forums too 
yes i did reboot the computer completely serval times.
playing nl hu zoom cash games
hm2 version: 2.0.0.8494
first i thought it might be cause bit defender blocking something but even when shutting down bit defender it doesn´t work 
There must be something wrong in your settings. Send us the files udbrky requested in the HM thread.
we already exchanged files several times with no results
would you maybe have time for a short teamviewer session today? 
No sorry, you can only arrange Teamviewer Session via Support Email or via premium support on our homepage.
we are exchanging emails for days now... and it does still not work.
i have asked "chris" for like 10 times now to give me a teamviewer session for $ - but still i whetever have a teamviewer session nor does my hud work at all.
this is really frustrating.
I talked to Chris, he is not 100% sure who you are in our ticket system as we don't know your email.
But he thinks he send you some easy steps to solve the problem and a link to paid support (Teamviewer).
You should reply to the ticket
