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GGPoker Official Rep - HELLO!

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clave2843
Joined: 05.11.2013

Hi,

I live in Mexico and am thinking of playing on your site. What are the withdrawal options? Is it possible to receive a bank transfer if I try and deposit with a credit card?

Thanks


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AlexKockar
Joined: 20.04.2012

hmmmm


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by clave2843
Hi,

I live in Mexico and am thinking of playing on your site. What are the withdrawal options? Is it possible to receive a bank transfer if I try and deposit with a credit card?

Thanks

Is "MuchBetter" available in Mexico?
I works on GGPoker from Canada

Just wondering...
VS


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by clave2843
Hi,

I live in Mexico and am thinking of playing on your site. What are the withdrawal options? Is it possible to receive a bank transfer if I try and deposit with a credit card?

Thanks

If you email cashier@ggpoker.com they will answer this for you.


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dreamer14
Joined: 29.08.2011

On czech page of Pokestrategy you offer GG poker....

But i can't sign up because im from Czech republic...

So?


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galponense
Joined: 10.12.2011

donde ingreso los 4 digitos para verificar mi mail¡? alguna auyda de como verificarlo

Translated with GoogleTranslate

Where do I enter the 4 digits to verify my mail? some help on how to verify it


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osito
Joined: 20.03.2020

Originally posted by VorpalF2F
Hi osito,
Welcome to PokerStrategy.com! :welcome:

Perhaps you should contact their tech support -- they may be able to tell what is going on from the client's logs (if there are any)

All the best,
VS;

Thanks Vorpal, of course I tried this those days, several times. Didn't work out with live chat, tecnical problems... of course.
And by email - could do it and wait couple of days, of course.
But would it hurt GG so much just to post a small info on their page "dudes, we're expecting this and that,, thats why" - instead of just shutting up????


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efkay
Joined: 25.03.2005

Originally posted by GGPokerCasey

edit: I also have one wish for developers: playing PLO cashgames preflop when several people limp I miss the opportunity to potraise as a quick button, can only raise 5BB. when facing a raise, reraising pot is an option. you might want to make pot raises preflop an option

I've gotten info on the above - this is in fact something which the team are working to fix right now.

Firstly, you can bet pot size, it's just not preset. See here -

Secondly, we're gonna change things so that when there is a limper, it wont be considered an opening bet and you would be able to have 100% as preset.

Hope this helps!

hey casey, remember this cashgame quick button change for cashgames? you fixed it meantime but I have found one more spot where things dont behave like expected: played some plo HU and when opponent is straddling I can just openraise 5bb by button. please make this 100% pot also. ty


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YeaahBunny
Joined: 15.03.2020

What do I need to do to conect my GG account with pokerstrategy, I sent email to GG poker Staff but they didn't answer.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by YeaahBunny
What do I need to do to conect my GG account with pokerstrategy, I sent email to GG poker Staff but they didn't answer.

HI YeaahBunny,
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"

In that ticket tell them your GG account name, when you joined and how you joined.
Did you join using a PokerStrategy.com link, or did you join in another way -- let them know.

If your account can be linked is is PokerStrategy.com customer service that can do it, not GGPoker.

Also, since this is a weekend, it may take longer than usual to receive a reply.

Cheers,
VS


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checkdex
Joined: 17.10.2013

Hello comunity , i am from slovakia. Is it possible to play on GG from slovakia and track with pokerstrategy?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by checkdex
Hello comunity , i am from slovakia. Is it possible to play on GG from slovakia and track with pokerstrategy?

Hi checkdex,

Go to the list of PokerStrategy.com partners: https://www.pokerstrategy.com/partners/
If GGPoker is on that list then click the "Play Now" button, then follow the instructions exactly.

Note that I can only see the page in English -- if your computer uses a different language, it may be different.

All the best,
VS


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kacsa1st
Joined: 09.02.2007

finally GG made some steps in the right direction by lowering the rake in R&C. hats off bois! :f_drink:
but still annoying things to change ASAP!!

while playing R&C there's no option to fold&wach :(
though randomly it stays at the table after folding. (my educated guess: when folding in STP, and some spots when the pot is quite big)

the other even bigger problem is the note taking system. while the note window is open we can not interact with the table. this MUST be changed!
and one more problem with the notes: when hovering the mouse over the "N" (note) icon each note showing up in multiple lines. so confusing to see when the 2nd, 3rd note starts. i suggest way longer lines (more characters in a row) to albe to separate the individual notes.

i hope u make these changes soon.

PS: i can not find how to download HHs but i am sure it is (was) possible. did u changed it back to no downloadable HHs?


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efkay
Joined: 25.03.2005

GG network getting worse with every update: now it doesnt disconnect but just times out and removes me from tables. also randomly sitout kicks in. its a pitty to waste so much potential...

but hey, at least we have negreanu smilies and new sounds :f_thumbsup:

e: now I get a popup that the connection is poor. can continue to play but when i click the popup ok button software closes LOL


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ubbster
Joined: 09.09.2010

Hi! Can you answer questions about all GG pokers clients? If so it says on gg poker homepage this: Our Poker client is compliant with the below regulated markets. And among them Sweden is listed. What i know we in Sweden still cant play on any of GG pokers clients? The 1 January 2019 we got a regulated market and GG poker and Natural8 left Sweden. I know that BestPoker where aplying and was given a Swedish license but havent provided anything yet? On there homepage it says that they where in 2-3 month after they where given the licence (1 January 2019) where going to start operate but nothing has happend?
Can you please if you can find out what is happening because i really miss playing on the GG poker network:f_cry:

Best regards Ubbster


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by RiggedGuy
Is it like the Standard that you dont get your first desposit Bonus and have to contact Support for that matter? :f_eek:
Hi RiggedGuy,
Welcome to PokerStrategy.com! :welcome:

If you followed the instructions correctly, and have waited several days, and still no action, then I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

All the best,
VS


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osito
Joined: 20.03.2020

Originally posted by efkay
GG network getting worse with every update: now it doesnt disconnect but just times out and removes me from tables. also randomly sitout kicks in. its a pitty to waste so much potential...

but hey, at least we have negreanu smilies and new sounds :f_thumbsup:

e: now I get a popup that the connection is poor. can continue to play but when i click the popup ok button software closes LOL

EXACTLY!!!!
JESUS, so many bugs lately that kick you out of the game. And when you are multitabling and finally after some time got your optimal set up - you have to start all over again! WHYYYY???
Come on! Seems like the tecnical team is a bunch of internship-dudes who don't know how to do their JOB!?


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Paakjis
Joined: 02.07.2009

Is it allowed to play from Latvia in your network?


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efkay
Joined: 25.03.2005

Hi Casey,

Im saying goodbye to GG network today. I had a straddler on my table who preflop straddled 8bb preflop. I raise to 30bb preflop, get called by 2 players, flop a 2pair, timout/lag on this table for like 1-2 seconds and boom im off the table. as much as i like the player pool this is absolutely not acceptable. also there is no transparent rake so you guys force me to quit this :(

LMK when they have disconnect protection and rake shown on the tables


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GGPokerCasey
Joined: 09.01.2020

Originally posted by efkay
Hi Casey,

Im saying goodbye to GG network today. I had a straddler on my table who preflop straddled 8bb preflop. I raise to 30bb preflop, get called by 2 players, flop a 2pair, timout/lag on this table for like 1-2 seconds and boom im off the table. as much as i like the player pool this is absolutely not acceptable. also there is no transparent rake so you guys force me to quit this :(

LMK when they have disconnect protection and rake shown on the tables

Hey man,

Sorry to hear about these issues. The best advice I can give you is please email our helpdesk help@ggpoker.com and list your IP, machine spec, ISP, and exact time of the issue. All of these are really important. Once these have been sent to us, we can forward them onto the tech guys to see what might be the problem.

RE: Table charges, these are all contained within here https://help.ggpoker.com/article/702-understanding-blind-structure-rake-and-aof-fee


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