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GGPoker Official Rep - HELLO!

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Super Moderator
VorpalF2F
Joined: 02.09.2010

I understood that it started at 13:30 GMT, at which time I'm still in bed.
By the time I got up, it was gone from the client


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FriskyArt
Joined: 27.10.2009

Wow they make it so difficult to join the room:f_confused:


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beachbum29
Joined: 01.03.2010

I do not have the option Paysafecard in the GG Poker cashier. It says it's because of maintenance, and the support said the same, but that seems extremely odd, given that it's been two weeks or so. Thus my questions: Does anyone else have this problem and @ GGPokerCasey: Can you tell me anything else than that it's maintenance?


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tokvila
Joined: 15.01.2022

Hi Casey,

I would also love to have my account attached to my pokerstrategy account :) Can you make that happen?

Thanks <3


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seegers1906
Joined: 11.08.2013

Hi,
when i claim the daily freebees they don't show up in my account.
Even an hour later.
Is this a common issue and can you fix it?
Cheers


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi seegers1906,
Welcome to PokerStrategy.com EN community :welcome:

Note: I'm not the GGPoker rep!

There are a few things you might try (you may have tried these already, but I'll list 'em anyway) :
:diamond:  in the window where the tickets should be listed, click the "refresh" button
:diamond:  log off then log back in — easiest is to just close the program. If this doesn't work, close the program again, then use task manager to be sure it is really closed

If neither of those methods worked, then it is possible that the freebies aren't available in your country.

Best of luck :gl:,
VS


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ilmeeturmoney
Joined: 07.09.2017

GG has a very fast blind structure for absolute most of its low stakes tournaments.
After max 1h the average stack is all in or fold.

Everything is great there, but this very important point made me quit GGpoker.

With these kind of structures a minimum of 1000buy ins is needed.

Hopefully it will change some day.


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survivelife
Joined: 15.04.2020

Is GGPoker down? I get the message: "The server is temporally unstable.." playing from Germany. can u help me?


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JareJae
Joined: 18.02.2011

same here, playing from Canada, probably similiar issue like last time.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by survivelife
Is GGPoker down? I get the message: "The server is temporally unstable.." playing from Germany. can u help me?

Unfortunately, I can't do anything about it :coolface:

This was a planned event that appears to be taking longer than anticipated.

from GGPoker's discord "server-news" channel
We apologize for today's inconvenient issues.

The tech team are still working on stabilizing the Platform and we will endeavour to update you in due course.

Please note that funds from cash games, failed buy-ins or duplicate entries from tournaments or Spin & Gold games or funds won at the tables will be returned within 48 hours of application stabilization - if funds are not restored by then please contact your relevant inbox and we'll happily investigate. (List below)

If you were materially affected in games (not included the tournaments listed) after our scheduled maintenance completed we ask that you please email the list of the affected games including tournament starting time, tournament name and tournament buy-in details to the relevant address below.

Check back periodically.


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JAYDEEF
Joined: 08.05.2007

Hi! I just started playing on GG poker and I'm having some troubles with the software. In general it seems very laggy and responds slowly to clicks (e.g. it takes somewhere between 0.5 to 1 second before clicks are registered and entering numbers as bet sizes is very slow as well). I'm currently playing on a MacBook Air with an M1 chip. Is the software optimised for this setup? Or anything I can do to make the software more snappy?

Currently multi-tabling is near to impossible.

Thanks!


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strategic12
Joined: 05.06.2011

Hi! I wonder what is happening to step tournaments to Holdem Million$ which are a day or two not on the list?


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nsavov
Joined: 24.09.2010

That doesn't matter.
What matters is that Dan Bilzerian and Daniel Negreanu are still on their team.
My point is you should strongly consider changing your name to Dan (if it's not).
I already filed my documents. Had to change my residency anyway in order to be able to play $2 tournaments.

Joking aside, just send them an email or see if they have a live chat. Nobody that can help is reading this thread anyway.


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strxCID
Joined: 28.03.2022

Hi guys!

I have a question about rakeback system like: is it possible to level up with the standard "platina" system or i have to change to fish buffet to be able to lvl up?

Thanks


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi strxCID,
Welcome to PokerStrategy.com :welcome:

Hopefully you'll get an answer soon. I have no idea, but I'm sure someone does..

Cheers,
VS


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Hey,
I tried to create an Account but it doesn't work - "ungültiges Land" (I'm from Germany). Is it because I Tried to registrate with LTE?


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nsavov
Joined: 24.09.2010

If I remember correctly only a part of Germany is allowed.
Email them! :f_thumbsup:


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Hausierer
Joined: 10.05.2005

Originally posted by nsavov
If I remember correctly only a part of Germany is allowed.
Email them! :f_thumbsup:

It changed. Everybody is welcome now.

Even for the unregulated state some years ago GG didnt care back in the days:profit:


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They answered me.. every German can play there, but they are offline atm because they are undergoing monthly maintenance. Because of that their software and obvious their registration system is offline. Thanks for your reply, anyway!


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Good News

I opened my GGPoker Client, and saw that there was a message

Among other things, it appears that GGPoker has done away with its horrid "insurance" and replaced it with a rather attractive EV Cashout. Note no fee. Also note that the player who is behind does not get the option to cash out.

How It Works
Players with 60% or higher pot equity after all live player’s have revealed their hole cards will be offered an EV Cashout.
:diamond:  If the player accepts the EV Cashout offer, the Cashout will be paid to the player regardless of the result of the hand, and the player will forfeit the pot.
:diamond:  If the player declines the EV Cashout offer, they will continue to player for the pot.
:diamond:  EV Cashout is offered only after the flop cards have been dealt.

Calculating the EV Cashout
EV Cashout is calculated as follows.
:diamond:  Cashout = (Pot size - rake - jackpot fee) x Equity
:diamond:  No extra fee is charged on EV Cashout.


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