[Closed] ID Check unsuccessful what??

Hey Umburgis,

I will get in touch with my colleagues from the security team and will get back to you as soon as possible.

Thanks,

Hadi

Hello there,

unfortunately, the decision is final and we can't disclose any reasons as to why the ID check failed, as this would enable potential scammers to circumvent our security system.

However, not passing the ID check only means you're ineligible for the $50 starting capital. You can make use of our great first deposit bonuses and build up a bankroll easily with our strategy content.

Best regards,

Hadi

Hi Umburgis,

Apologies for the mistake - my colleagues will get in touch with you via telephone to verify your identity and will then continue to guide you through the ID check process smile

Hadi

No problem, thanks for reacting.

Of course Please note that my colleagues tried reaching you via phone earlier and you didn't respond. You can view (and answer to) your tickets here: http://www.pokerstrategy.com/home/support/

Actually i received one call at around 11am in the morning my time, i answered it and someone hang up, lol and i never knew who it was..

Havent received a single call yet, and your colleagues told me that they'll call me soon like 3hours ago :(. I want to play ;p

Hi Umburgis,

We will try it again today.

Sorry for the inconvenience caused,
Hannes

Hi Umburgis,

As you already know we reached you some minutes ago. You should receive your starting capital within 48 hours.

Good luck on the tables,
Hannes

Yes, thanks :P. You can close this topic

You are welcome.

Good luck with our free $50 starting capital.

Cheers,
Hannes

Umm, im confused, its already been 3 days, havent received any starting capital. :). The lady on the phone said it usually takes 48hours aka 2 working days, and its been 3 now, is theres a problem or something?

I get the feeling that PS is running out of funds. All those ID-check fails and other weird problems are becoming really frequent lately. I hope somebody proves me wrong, because it's a great site. Hope it will hold on.

What other weird problems?

Thanks for your kind words, fuzzyfish. I am glad you like it here.

No need to worry though, nothing to do with running out of funds.
We give out $50 for free. Of course we want to make sure that this money reaches the person that signed up for it, I can assure you nothing weird about it at all.

Glad to hear that.

there is no wierd problems here obviously id problems happen to prevent people from making multiple accounts

^ Check my post please.

Hi Umburgis,

Starting capital should arrive within 48 hours after your account being approved. There must be something wrong in your case. Please contact our Support via the ticket system, they would be able to help you in the best way.

Regards,
thunder