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[Closed] Starting Capital

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huntish
Joined: 21.08.2010

Hello. Is there any other way other then id-check to claim the $50?
One of my friend was called by your team for confirmation. How can I get that?


6 replies
justkyle88
Joined: 07.05.2008

Hey huntish,

Your status is already Bronze so that means you should of received your free $50 starting capital unless you deposited and linked an account yourself?

Regards,

Kyle.


huntish
Joined: 21.08.2010

They say they want the id check. But whenever I put my id, the images come incomplete. Cant I recieve a call from Poker Strategy?


Hi huntish,

the phone check that your friend went through is part of the entire ID check process - the reason for those being protection from fraud. Basically, if you're handing out $50 to everyone who registers, you need to make sure that nobody finds a way to get the money more than once.

I hope you can understand this. You shouldn't be having much problems with the photos, maybe get in touch with our support team directly and ask them what was wrong exactly.

Hadi


Mergy
Joined: 23.02.2010

Hi huntish,
only offering advise .. take photo`s of the id you going to send in & email them to pokerstrategy make sure they are clear though otherwise they will be rejected again.

Hope this is of help.

GL on the felt


TrumanB
Joined: 16.10.2007

I just received 50$ after some troubles, I had to send my ID and a photo with me and ID. I don't think there is other way...


Good luck with our starting capitals :)