[Closed] Strategy Points

Originally posted by andiperusko
Hi!
Anybody knows why mi strategy points stopped.I play every day but for a couple of days is still the same numbers ?
tnx

some problems from PS.com i think, or "some" poker partner platform didnt send new status

-point will come sooner or later

Hi guys,

Whilst generally the points are updated quickly (just a couple of days delay) most of the time, there are sometimes small delays, the most common reasons for these are as follows:

1. Some form of platform delay in sending the tracked player data (beyond PokerStrategy control);
2. Newly signed up accounts sometimes take a few days to be totally tracked through;
3. Around the start and end of calender months, sometimes a few days delay whilst PokerStrategy gather data, update points & calculate status upgrades etc.

These are normal, don't panic, you will not lose any points, they will all still be recorded and will be visable on your home page within a few days (maybe even just hours).

Regards,

Kyle.

Thanks for information !