help me?
hi chuandt,
what do you mean? why did it happen? have you contacted william hill already? what did they say?
maybe it would be better if you can tell us a little more about the situation please.
regards,
wendy
Mine to today. Wanted to check if first aid maybe arrived but got the message that account is temporary locked.
Already send them mail what is going on. ♦
update:
Looks like when they have connection problem they send "account locked".
Ok now.
I spoke to the support through their web page and they told me they were having some technical difficulties.
Everything works fine now. However still waiting for the first aid funds.
My account is locked too. And i mail to support team on WH. And they unlock my account on day.
good to hear that accounts have been unlocking.
sorry about the first aid delay. i can imagine support is literally swamped with them. i kind of feel sorry for them, they have been working overtime for ages
yep, First Aid is delayed. Been waiting for over a week now (even if WH already sent list, where it said I was paid
and I got bonus PS points). Hope it gets sorted soon.
I could clear almost half of $500 rake required already. ♦