Hi gogosica!
Your money should be available within 48 hours.
But you should check your email from time to time, as PokerStrategy team might require you to pass an ID check.
Regards,
Ohmu
Notifications
Clear all
Questions and Answers
165
Posts
47
Users
0
Reactions
29.8 K
Views
but I sent id check and number of phone , but dont receive any call not yet
answer me
Hi gogosica!
You are on the list for our next transfers. Just a little patience please.
Good luck at the tables!
Puschkin81
Originally posted by Puschkin81
@mcbane: I will contact our support team. But I think the problem might be that you used different email addresses for your PartyPoker and PokerStrategy account.
Any news about my account?
Hi mcbane!
You are also on the list for our next transfers.
Good luck at the tables!
Puschkin81
Hi mioritalae!
You should have received an email. We have to make a telephone check. If you didn't get an email please write a ticket to our support team (you can find the ticket system under "Help".
Best regards,
Puschkin81
I received this and I replay to call me , but nothing at this time
I must to anything else ?!
hardly security man .Tell me if know wen I will receive the bonus ?
In this case please write a ticket to our support team (you can find the ticket system under "Help")
Best regards,
Puschkin81
hi, i have received an email from u guys requesting my id and to prove my residence. i asked this there too but it might be faster here.
i sent my photo id at the email but i dont have any bills under my name.
Can it be my mothers bill?
hy admin
I sent a ticket yesterday but nobody answered me , what must to do ?
I wait replay
Thanks
Hi mioritalae!
Just be patient. The PokerStrategy team is usually quite busy, so it will take some time.
Regards,
Ohmu
Sent my ID, they asked to call me.. I said to call within 8 hours.. no call.. I can't be sitting here all day waiting.. I have fufilled my end of the bargain.. how much longer do I have to wait???
Hi Jennybond!
You've got to understand that they won't be able to read your mail/ticket when you submit it, because other people have been writing to them as well and they will deal with your response when they reach it.
So, be patient, and they will probably call you eventually.
Regards,
Ohmu
Originally posted by Ohmu
Hi Jennybond!You've got to understand that they won't be able to read your mail/ticket when you submit it, because other people have been writing to them as well and they will deal with your response when they reach it.
So, be patient, and they will probably call you eventually.Regards,
Ohmu
You have to look at things from my point of view. First I was told, the checks might happen.. Fine it did happen, I had to send my ID.. Then im told they have to call me, no one said anything about this prior, but ok whatever.
Sure its a free 50.00 but its not free if I have to spend countless hours back and forth with support. Time is money. I want to benefit from this site and give back, can't do so if the trust does not swing both ways.
Originally posted by Jennybond
You have to look at things from my point of view. First I was told, the checks might happen.. Fine it did happen, I had to send my ID.. Then im told they have to call me, no one said anything about this prior, but ok whatever.Sure its a free 50.00 but its not free if I have to spend countless hours back and forth with support. Time is money. I want to benefit from this site and give back, can't do so if the trust does not swing both ways.
True, time is money. But scanning the ID and sending it takes max 15 minutes. While waiting for that phone call you can do other things. It's not like people can't call you when you aren't holding down some button on the device.
Originally posted by Ohmu
Originally posted by Jennybond
You have to look at things from my point of view. First I was told, the checks might happen.. Fine it did happen, I had to send my ID.. Then im told they have to call me, no one said anything about this prior, but ok whatever.Sure its a free 50.00 but its not free if I have to spend countless hours back and forth with support. Time is money. I want to benefit from this site and give back, can't do so if the trust does not swing both ways.
True, time is money. But scanning the ID and sending it takes max 15 minutes. While waiting for that phone call you can do other things. It's not like people can't call you when you aren't holding down some button on the device.
Look just don't send the $50.00 if it is THAT big of a deal.. I could care less at this point. I can't wait any longer for the call. I have so much to do this weekend, I fit poker in during the evenings between my classes.
I trust very few people enough to send my passporte over the internet. Regardless I still did against my better judgement, look where it has gotten me. I am no closer to getting the bonus. I don't really know what calling me proves, but whatever.
Hi Jennybond!
Originally posted by JennybondLook just don't send the $50.00 if it is THAT big of a deal.. I could care less at this point. I can't wait any longer for the call. I have so much to do this weekend, I fit poker in during the evenings between my classes.
I trust very few people enough to send my passporte over the internet. Regardless I still did against my better judgement, look where it has gotten me. I am no closer to getting the bonus. I don't really know what calling me proves, but whatever.
Sending the money or anything else happening in PokerStrategy is unknow to me, I'm just the moderator, so sorry to have offend you in any way.
You might want to consider, that there is 95% probability that they aren't going to call you during the weekend because they are normal people who aren't working on weekends, so you can take it easy. And if they do (eventually) call you it'll most likely take just a few minutes, and you can conitnue whatever you were doing.
Sincerely,
Ohmu